Changes for page Troubleshooting
Last modified by kindler on 2025/05/14 16:54
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... ... @@ -18,14 +18,14 @@ 18 18 19 19 === Lab error message "Cannot open - Could not find path..." === 20 20 21 - When firstopeningthe Labit is possible, that itcan not open the path /shared/name-of-the-collab, even though in the drive the path is already accessible (see the two screenshots below from the Lab and the Drive).This is due to some delay in synchronisation between the file systems. Fix: Wait a few minutes and try again... (If that does not fix the problem, please contact support@ebrains.eu)21 +Sometimes the Lab can not open the path /shared/name-of-the-collab, even though in the drive the path is already accessible (see the two screenshots below from the Lab and the Drive). 22 22 23 23 24 24 [[image:1623846216460-541.png]] 25 25 26 -In the " Drive" the path is visible:26 +In the "drive" the path is visible: 27 27 28 -[[image:1623846323177-898.png||height="287" width="350"]] 28 +[[image:1623846323177-898.png||height="287" style="float:left" width="350"]] 29 29 30 30 == BrainScaleS specific tips == 31 31
- Temporary problems
- Jupyter notebook environment ("Lab") related
- Error message "RuntimeError: EBRAINS kernel mismatch. Expected: EBRAINS-24.04 Actual: EBRAINS-25.02. Please select the appropriate kernel."
- Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized"
- No example notebooks in the Jupyter notebook environment ("Lab")
- Timeout when starting the Jupyter notebook environment ("Lab")
- Lab error message "Cannot open - Could not find path..."
- Error message: "Could not identify EBRAINS kernel "
- Import error for hbp_service_client
- BrainScaleS-2 specific
- BrainScaleS-1 specific
- Spikey