Attention: Due to an upgrade beginning on Friday, the 22nd August 2025, any new collabs, groups and any changes to teams will not be kept beyond the weekend. User creation will also be disabled during this time. The actual upgrade will take place on Wednesday, 27th August. On that day, any service requiring a Keycloak login will be unavailable for the duration of the upgrade. Thank you for your understanding as we complete this important work.

For the duration of the maintenance period, Collaboration and Group creation features will be temporarily disabled and will return HTTP 503 Service Unavailable errors until further notice.


Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 18.1
edited by kindler
on 2021/06/16 14:30
Change comment: There is no comment for this version
To version 21.1
edited by kindler
on 2021/07/02 08:41
Change comment: There is no comment for this version

Summary

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30 30  == BrainScaleS specific tips ==
31 31  
32 32  The [[BrainScaleS external user chat>>https://chat.bioai.eu/external-users/channels/town-square]] has service announcements (e.g. when a system is down due to maintenance) and is also a good place to ask general questions.
33 +
34 +==== BrainScaleS-2: "Job error" in the Collaboratory, though it worked until 21 June 2021 ====
35 +
36 +On 21 June 2021 we changed the platform selection in the nmpi command client.submit_job(...,platform=nmpi.BRAINSCALES,...). From then on, please specify nmpi.BRAINSCALES**2** as the platform to run networks on the BrainScaleS-2 architecture (i.e. on "wafer">60).
37 +
38 +In the JobManager, a job with the now wrong platform=nmpi.BRAINSCALES shown in the "log" part of the detailed job information:
39 +
40 +{{{72 is not a valid wafer module for BrainScaleS-1. Since 21 June 2021, please use "nmpi.BRAINSCALES2" as platform specification ...}}}
41 +
42 +Also since 21 June 2021 a separate quota setting is used for BrainScaleS-2 (visible on the Quota tab in the JobManager)
43 +
44 +=== BrainScaleS-1 ===
45 +
46 +Currently (2 July 2021) the default-system ("wafer 33") is under maintenance. Please see the [[BrainScaleS-1 chat>>https://chat.bioai.eu/external-users/channels/brainscales]] for updates.
47 +
48 +
49 +==== ====