Changes for page Troubleshooting
Last modified by kindler on 2025/05/14 16:54
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... ... @@ -30,6 +30,13 @@ 30 30 31 31 [[image:1623846323177-898.png||height="287" width="350"]] 32 32 33 + 34 +=== Test jobs make problems at Jülich === 35 + 36 +Since August 2021 accessing the "Lab" link in the left hand navigation menu brings up a new site selection menu: 37 + 38 + 39 + 33 33 == BrainScaleS specific tips == 34 34 35 35 The [[BrainScaleS external user chat>>https://chat.bioai.eu/external-users/channels/town-square]] has service announcements (e.g. when a system is down due to maintenance) and is also a good place to ask general questions. ... ... @@ -49,4 +49,4 @@ 49 49 Currently (2 July 2021) the default-system ("wafer 33") is under maintenance. Please see the [[BrainScaleS-1 chat>>https://chat.bioai.eu/external-users/channels/brainscales]] for updates. 50 50 51 51 52 -==== 59 +==== ====
- Screenshot 2021-08-30 at 19.00.59.png
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- Temporary problems
- Jupyter notebook environment ("Lab") related
- Error message "RuntimeError: EBRAINS kernel mismatch. Expected: EBRAINS-24.04 Actual: EBRAINS-25.02. Please select the appropriate kernel."
- Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized"
- No example notebooks in the Jupyter notebook environment ("Lab")
- Timeout when starting the Jupyter notebook environment ("Lab")
- Lab error message "Cannot open - Could not find path..."
- Error message: "Could not identify EBRAINS kernel "
- Import error for hbp_service_client
- BrainScaleS-2 specific
- BrainScaleS-1 specific
- Spikey