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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 37.1
edited by kindler
on 2022/01/27 09:50
Change comment: There is no comment for this version
To version 35.1
edited by kindler
on 2021/12/15 14:58
Change comment: Uploaded new attachment "1639576718553-361.png", version {1}

Summary

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2 -This page collects some more commonly encountered problems when using the systems via the Collaboratory.
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5 -For more information on the Collaboratory, please seee the [[documentation of the EBRAINS Collaboratory environment>>https://wiki.ebrains.eu/bin/view/Collabs/the-collaboratory/]].
6 -
7 7  == Jupyter notebook environment ("Lab") related ==
8 8  
9 9  === Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized" ===
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74 74  
75 75  The BrainScaleS-2 interactive examples need the BrainScaleS client software. Currently (December 2021) this software is not available from the started-by-default "Python 3" kernel in the Jupyter lab, but requires the "EBRAINS_release_...." kernel. Please choose the kernel by clicking the kernel name in the lower left hand corner of the Lab window ("Python 3" in the screenshot)
76 76  
77 -[[image:1639576461861-804.png||height="42" width="456"]]
71 +[[image:1639576461861-804.png]]
78 78  
79 79  Then select the "EBRAINS_release_..." kernel from the dialog box and run the example again.
80 80  
81 -[[image:1639576524483-695.png||height="259" width="420"]]
75 +[[image:1639576524483-695.png]]
82 82  
83 -It may be necessary to restart the newly chosen kernel via "Kernel > restart Kernel" from the menu.
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85 -[[image:1639576718553-361.png||height="125" width="518"]]
86 -
87 87  == BrainScaleS-1 specific ==
88 88  
89 89  The [[BrainScaleS external user chat>>https://chat.bioai.eu/external-users/channels/town-square]] has service announcements (e.g. when a system is down due to maintenance) and is also a good place to ask general questions.