Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 39.1
edited by kindler
on 2022/03/21 17:22
Change comment: There is no comment for this version
To version 40.1
edited by kindler
on 2022/08/19 15:15
Change comment: There is no comment for this version

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... ... @@ -4,6 +4,17 @@
4 4  (% class="wikigeneratedid" %)
5 5  For more information on the Collaboratory, please seee the [[documentation of the EBRAINS Collaboratory environment>>https://wiki.ebrains.eu/bin/view/Collabs/the-collaboratory/]].
6 6  
7 +(% class="wikigeneratedid" %)
8 +== Temporary problems ==
9 +
10 +=== August 2022: "504 Gateway Time-out" ===
11 +
12 +The call to //client.list_resource_requests(repoInfo.nameInTheUrl)// in the batch-exmaple notebooks currently (19 August 2022) result in a "504 Gateway Time-out" error due to a problem in the back-end. As a workaround, please just skip the part by inserting a line with the content
13 +//break//
14 +before the
15 +//a=client.list_resource_requests(repoInfo.nameInTheUrl)//
16 +line in the example notebook.
17 +
7 7  == Jupyter notebook environment ("Lab") related ==
8 8  
9 9  === Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized" ===
... ... @@ -33,7 +33,7 @@
33 33  [[image:1623846323177-898.png||height="287" width="350"]]
34 34  
35 35  
36 -=== Import error for hbp_service_client ===
47 +=== Import error for hbp_service_client ===
37 37  
38 38  The hbp_service_client was needed for the now not-existing-any-longer Collaboratory version 1. The import line can be deleted from scripts.
39 39