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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54

From version 39.1
edited by kindler
on 2022/03/21 17:22
Change comment: There is no comment for this version
To version 43.1
edited by kindler
on 2022/08/19 15:28
Change comment: There is no comment for this version

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... ... @@ -4,6 +4,16 @@
4 4  (% class="wikigeneratedid" %)
5 5  For more information on the Collaboratory, please seee the [[documentation of the EBRAINS Collaboratory environment>>https://wiki.ebrains.eu/bin/view/Collabs/the-collaboratory/]].
6 6  
7 +== Temporary problems ==
8 +
9 +=== August 2022: "504 Gateway Time-out" ===
10 +
11 +The call to //client.list_resource_requests(repoInfo.nameInTheUrl)// in the batch-exmaple notebooks currently (19 August 2022) result in a "504 Gateway Time-out" error due to a problem in the back-end. As a workaround, please just skip the part by inserting a line with the content
12 +//if False~://
13 +before the line
14 +//a=client.list_resource_requests(repoInfo.nameInTheUrl)//
15 +in the example notebookinto and move that line an all the remaining lines  into that new if... brranch (select the a=client.... and all the remaining lines in the cell, then press the TAB key to increase the indent of the whole block of selected lines). This skips the pre-check for an existing quota (so, if a quota entry is missing the execution will fail later), but allows the notebook to run, if a quota entry is present (which is the usual case).
16 +
7 7  == Jupyter notebook environment ("Lab") related ==
8 8  
9 9  === Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized" ===
... ... @@ -33,7 +33,7 @@
33 33  [[image:1623846323177-898.png||height="287" width="350"]]
34 34  
35 35  
36 -=== Import error for hbp_service_client ===
46 +=== Import error for hbp_service_client ===
37 37  
38 38  The hbp_service_client was needed for the now not-existing-any-longer Collaboratory version 1. The import line can be deleted from scripts.
39 39  
... ... @@ -92,4 +92,4 @@
92 92  
93 93  There are also some additional Python3 related changes in the brainscales_system_chain_test.py example. Please find a [[working example script>>https://lab.ch.ebrains.eu/user-redirect/lab/tree/shared/NMC%20Collab%20copy%20template/BrainScaleS/BrainScaleS_01_Chain.ipynb]] in our [[copy-template Drive>>https://wiki.ebrains.eu/bin/view/Collabs/nmc-collab-copy-template/Drive]] (for copying into users collabs).
94 94  
95 -==== ====
105 +==== ====