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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54

From version 42.1
edited by kindler
on 2022/08/19 15:24
Change comment: There is no comment for this version
To version 40.1
edited by kindler
on 2022/08/19 15:15
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -4,15 +4,16 @@
4 4  (% class="wikigeneratedid" %)
5 5  For more information on the Collaboratory, please seee the [[documentation of the EBRAINS Collaboratory environment>>https://wiki.ebrains.eu/bin/view/Collabs/the-collaboratory/]].
6 6  
7 +(% class="wikigeneratedid" %)
7 7  == Temporary problems ==
8 8  
9 9  === August 2022: "504 Gateway Time-out" ===
10 10  
11 11  The call to //client.list_resource_requests(repoInfo.nameInTheUrl)// in the batch-exmaple notebooks currently (19 August 2022) result in a "504 Gateway Time-out" error due to a problem in the back-end. As a workaround, please just skip the part by inserting a line with the content
12 -//exit(0)//
13 -before the line
13 +//break//
14 +before the
14 14  //a=client.list_resource_requests(repoInfo.nameInTheUrl)//
15 -in the example notebook. This skips the pre-check for an existing quota (so, if a quota entry is missing the execution will fail later), but allows the notebook to run, if a quota entry is present (which is the usual case).
16 +line in the example notebook.
16 16  
17 17  == Jupyter notebook environment ("Lab") related ==
18 18  
... ... @@ -102,4 +102,4 @@
102 102  
103 103  There are also some additional Python3 related changes in the brainscales_system_chain_test.py example. Please find a [[working example script>>https://lab.ch.ebrains.eu/user-redirect/lab/tree/shared/NMC%20Collab%20copy%20template/BrainScaleS/BrainScaleS_01_Chain.ipynb]] in our [[copy-template Drive>>https://wiki.ebrains.eu/bin/view/Collabs/nmc-collab-copy-template/Drive]] (for copying into users collabs).
104 104  
105 -==== ====
106 +==== ====