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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 43.1
edited by kindler
on 2022/08/19 15:28
Change comment: There is no comment for this version
To version 46.1
edited by kindler
on 2022/10/19 15:09
Change comment: Uploaded new attachment "image-20221019150927-1.png", version {1}

Summary

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6 6  
7 7  == Temporary problems ==
8 8  
9 -=== August 2022: "504 Gateway Time-out" ===
9 +Currently none known.
10 10  
11 -The call to //client.list_resource_requests(repoInfo.nameInTheUrl)// in the batch-exmaple notebooks currently (19 August 2022) result in a "504 Gateway Time-out" error due to a problem in the back-end. As a workaround, please just skip the part by inserting a line with the content
12 -//if False~://
13 -before the line
14 -//a=client.list_resource_requests(repoInfo.nameInTheUrl)//
15 -in the example notebookinto and move that line an all the remaining lines  into that new if... brranch (select the a=client.... and all the remaining lines in the cell, then press the TAB key to increase the indent of the whole block of selected lines). This skips the pre-check for an existing quota (so, if a quota entry is missing the execution will fail later), but allows the notebook to run, if a quota entry is present (which is the usual case).
16 -
17 17  == Jupyter notebook environment ("Lab") related ==
18 18  
19 19  === Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized" ===
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