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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 44.1
edited by kindler
on 2022/10/19 15:05
Change comment: There is no comment for this version
To version 43.1
edited by kindler
on 2022/08/19 15:28
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -6,8 +6,14 @@
6 6  
7 7  == Temporary problems ==
8 8  
9 -Currently none known.
9 +=== August 2022: "504 Gateway Time-out" ===
10 10  
11 +The call to //client.list_resource_requests(repoInfo.nameInTheUrl)// in the batch-exmaple notebooks currently (19 August 2022) result in a "504 Gateway Time-out" error due to a problem in the back-end. As a workaround, please just skip the part by inserting a line with the content
12 +//if False~://
13 +before the line
14 +//a=client.list_resource_requests(repoInfo.nameInTheUrl)//
15 +in the example notebookinto and move that line an all the remaining lines  into that new if... brranch (select the a=client.... and all the remaining lines in the cell, then press the TAB key to increase the indent of the whole block of selected lines). This skips the pre-check for an existing quota (so, if a quota entry is missing the execution will fail later), but allows the notebook to run, if a quota entry is present (which is the usual case).
16 +
11 11  == Jupyter notebook environment ("Lab") related ==
12 12  
13 13  === Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized" ===