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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 44.1
edited by kindler
on 2022/10/19 15:05
Change comment: There is no comment for this version
To version 47.1
edited by kindler
on 2022/10/19 15:10
Change comment: There is no comment for this version

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37 37  [[image:1623846323177-898.png||height="287" width="350"]]
38 38  
39 39  
40 +=== Error message: "Could not identify EBRAINS kernel " ===
41 +
42 +If your notebook shows "RuntimeError: Could not identify EBRAINS kernel (probably too old version). Please select the appropriate kernel EBRAINS_experimental_release.": Please check, whether an EBRAINS kernel has been selected as kernel for the notebook execution.  In the example screenshot below the "Python 3 (ipykernel)" has been used, as shown in the upper right hand corner of the tab with the notebook.
43 +
44 +[[image:1666184857320-440.png]]
45 +
46 +
47 +Fix: click the current kernel name to get the kernel selection dialog box and select the "EBRAINS_experimental_release" kernel (blue highlight in the screenshot shown below):
48 +
49 +[[image:image-20221019150927-1.png]]
50 +
51 +(% class="wikigeneratedid" %)
40 40  === Import error for hbp_service_client ===
41 41  
42 42  The hbp_service_client was needed for the now not-existing-any-longer Collaboratory version 1. The import line can be deleted from scripts.
43 43  
44 -
45 45  == BrainScaleS-2 specific ==
46 46  
47 47  The [[BrainScaleS external user chat>>https://chat.bioai.eu/external-users/channels/town-square]] has service announcements (e.g. when a system is down due to maintenance) and is also a good place to ask general questions.
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