Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 47.1
edited by kindler
on 2022/10/19 15:10
Change comment: There is no comment for this version
To version 41.1
edited by kindler
on 2022/08/19 15:21
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -6,8 +6,14 @@
6 6  
7 7  == Temporary problems ==
8 8  
9 -Currently none known.
9 +=== August 2022: "504 Gateway Time-out" ===
10 10  
11 +The call to //client.list_resource_requests(repoInfo.nameInTheUrl)// in the batch-exmaple notebooks currently (19 August 2022) result in a "504 Gateway Time-out" error due to a problem in the back-end. As a workaround, please just skip the part by inserting a line with the content
12 +//exit()//
13 +before the line
14 +//a=client.list_resource_requests(repoInfo.nameInTheUrl)//
15 +in the example notebook. This skips the pre-check for an existing quota (so, if a quota entry is missing the execution will fail later), but allows the notebook to run, if a quota entry is present (which is the usual case).
16 +
11 11  == Jupyter notebook environment ("Lab") related ==
12 12  
13 13  === Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized" ===
... ... @@ -37,22 +37,11 @@
37 37  [[image:1623846323177-898.png||height="287" width="350"]]
38 38  
39 39  
40 -=== Error message: "Could not identify EBRAINS kernel " ===
41 -
42 -If your notebook shows "RuntimeError: Could not identify EBRAINS kernel (probably too old version). Please select the appropriate kernel EBRAINS_experimental_release.": Please check, whether an EBRAINS kernel has been selected as kernel for the notebook execution.  In the example screenshot below the "Python 3 (ipykernel)" has been used, as shown in the upper right hand corner of the tab with the notebook.
43 -
44 -[[image:1666184857320-440.png]]
45 -
46 -
47 -Fix: click the current kernel name to get the kernel selection dialog box and select the "EBRAINS_experimental_release" kernel (blue highlight in the screenshot shown below):
48 -
49 -[[image:image-20221019150927-1.png]]
50 -
51 -(% class="wikigeneratedid" %)
52 52  === Import error for hbp_service_client ===
53 53  
54 54  The hbp_service_client was needed for the now not-existing-any-longer Collaboratory version 1. The import line can be deleted from scripts.
55 55  
50 +
56 56  == BrainScaleS-2 specific ==
57 57  
58 58  The [[BrainScaleS external user chat>>https://chat.bioai.eu/external-users/channels/town-square]] has service announcements (e.g. when a system is down due to maintenance) and is also a good place to ask general questions.
1666184857320-440.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.kindler
Size
... ... @@ -1,1 +1,0 @@
1 -80.1 KB
Content
image-20221019150927-1.png
Author
... ... @@ -1,1 +1,0 @@
1 -XWiki.kindler
Size
... ... @@ -1,1 +1,0 @@
1 -85.0 KB
Content