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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54

From version 47.1
edited by kindler
on 2022/10/19 15:10
Change comment: There is no comment for this version
To version 50.1
edited by kindler
on 2024/10/08 13:41
Change comment: There is no comment for this version

Summary

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... ... @@ -48,7 +48,6 @@
48 48  
49 49  [[image:image-20221019150927-1.png]]
50 50  
51 -(% class="wikigeneratedid" %)
52 52  === Import error for hbp_service_client ===
53 53  
54 54  The hbp_service_client was needed for the now not-existing-any-longer Collaboratory version 1. The import line can be deleted from scripts.
... ... @@ -94,6 +94,10 @@
94 94  
95 95  The [[BrainScaleS external user chat>>https://chat.bioai.eu/external-users/channels/town-square]] has service announcements (e.g. when a system is down due to maintenance) and is also a good place to ask general questions.
96 96  
96 +=== Jobs for wafer 33 fail with "Slurm execution failed with state CANCELLED by 0" ===
97 +
98 +Wafer 33 is currently (August 2023) not available for use from the EBRAINS Collaboratory via the NMPI batch system. Please use wafer 30 instead.  The copy template for the example job has been updated to use wafer 30.
99 +
97 97  === //PyMarocco.None// needs to be changed to //PyMarocco.Without (Nov 2021)// ===
98 98  
99 99  November 2021: //marocco.backend = PyMarocco.None// had to be changed to //marocco.backend = PyMarocco.Without// due to the move to Python3, which has None as a reserved keyword. See also [[this FAQ entry in the guidebook>>https://electronicvisions.github.io/hbp-sp9-guidebook/pm/using_pm_newflow.html#rename-pymarocco-none-to-pymarocco-without]].
... ... @@ -108,3 +108,7 @@
108 108  There are also some additional Python3 related changes in the brainscales_system_chain_test.py example. Please find a [[working example script>>https://lab.ch.ebrains.eu/user-redirect/lab/tree/shared/NMC%20Collab%20copy%20template/BrainScaleS/BrainScaleS_01_Chain.ipynb]] in our [[copy-template Drive>>https://wiki.ebrains.eu/bin/view/Collabs/nmc-collab-copy-template/Drive]] (for copying into users collabs).
109 109  
110 110  ==== ====
114 +
115 +== Spikey ==
116 +
117 +Support for the use of spikey via the EBRAINS RI has been removed in fall 2024. We recommend to use the much more versatile BrainScaleS-2 interactive instead.