Attention: Due to an upgrade beginning on Friday, the 22nd August 2025, any new collabs, groups and any changes to teams will not be kept beyond the weekend. User creation will also be disabled during this time. The actual upgrade will take place on Wednesday, 27th August. On that day, any service requiring a Keycloak login will be unavailable for the duration of the upgrade. Thank you for your understanding as we complete this important work.

For the duration of the maintenance period, Collaboration and Group creation features will be temporarily disabled and will return HTTP 503 Service Unavailable errors until further notice.


Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 5.1
edited by kindler
on 2021/05/03 17:13
Change comment: There is no comment for this version
To version 4.1
edited by kindler
on 2021/05/03 17:12
Change comment: There is no comment for this version

Summary

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12 12  
13 13  It is possible, that accessing the "Lab" link results in a "timeout" message. This can happen, when the lab environment is started for the first time on one of the virtual machines providing the service, as the very first start per machine takes quite some time (in the order of 2 minutes). Accessing the "Lab" link again after a few minutes usually works.
14 14  
15 -== Problems with the BrainScaleS-2 service on 4 May 2021 ==
15 +=== Problems with the BrainScaleS-2 service on 4 May 2021 ===
16 16  
17 17  On 4 May 2021 the BrainScaleS services are instable / partly unreachable due to hardware works in Heidelberg.
18 18