Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 7.1
edited by kindler
on 2021/05/06 08:45
Change comment: There is no comment for this version
To version 8.1
edited by kindler
on 2021/05/06 08:47
Change comment: There is no comment for this version

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2 2  
3 3  === Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized" ===
4 4  
5 -To fix this error when starting the "Lab", please access the "Drive" link in the collab once (left hand navigation menu of the Collab)
5 +When a new user accesses the Lab in a new collab for the first time, it is possible, that the JuypterLab is not starting and instead shows a "...401 Unauthorized" message.
6 6  
7 +To fix this error, please access the **"Drive"** link in the collab once (the "Drive" is also in the left hand navigation menu of the Collab). After the "Drive" has been accesses once the JupyterLab should start.
8 +
7 7  === No example notebooks in the Jupyter notebook environment ("Lab") ===
8 8  
9 9  When starting the Jupyter notebook environment for the first time it takes about a minute (without visible "in progress" indication) until the example files appear in the file-chooser. Until then the list is just empty. So the fix here is "have a minute patience"