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Changes for page Troubleshooting

Last modified by kindler on 2025/05/14 16:54
From version 9.1
edited by kindler
on 2021/06/16 13:56
Change comment: There is no comment for this version
To version 10.1
edited by kindler
on 2021/06/16 13:59
Change comment: There is no comment for this version

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16 16  
17 17  It is possible, that accessing the "Lab" link results in a "timeout" message. This can happen, when the lab environment is started for the first time on one of the virtual machines providing the service, as the very first start per machine takes quite some time (in the order of 2 minutes). Accessing the "Lab" link again after a few minutes usually works.
18 18  
19 -
19 +== BrainScaleS specific tips ==
20 +
21 +The [[BrainScaleS external user chat>>https://chat.bioai.eu/external-users/channels/town-square]] has service announcements (e.g. when a system is down due to maintenance) and is also a good place to ask general questions.