Attention: Due to an upgrade beginning on Friday, the 22nd August 2025, any new collabs, groups and any changes to teams will not be kept beyond the weekend. User creation will also be disabled during this time. The actual upgrade will take place on Wednesday, 27th August. On that day, any service requiring a Keycloak login will be unavailable for the duration of the upgrade. Thank you for your understanding as we complete this important work.

For the duration of the maintenance period, Collaboration and Group creation features will be temporarily disabled and will return HTTP 503 Service Unavailable errors until further notice.


Troubleshooting

Version 1.1 by kindler on 2021/05/03 11:57

Troubleshooting for the NMC system usage

Problems with the Jupyter notebook environment ("Lab")

Error message "Error in Authenticator.pre_spawn_start: ... 401: Unauthorized"

To fix this error when starting the "Lab", please access the "Drive" link in the collab once (left hand navigation menu of the Collab)