Report & ask questions

Last modified by lzehl on 2021/09/19 17:13

We, the openMINDS development team, rely on you, as a community member, to get in touch if you have general feedback or a request for a new feature, want to report a bug or have a question.

Depending on the type of message for us, you can either contact us via our support-email or via an issue on our GitHub repositories. In addition, you can also checkout the openMINDS Community Forum on INCF NeuroStars.

We are looking forward to your reports and questions and hope we can treat all of those to your satisfaction.

Support-Email

If you want to get in touch with us directly, feel free to use our support-email: 

openminds@ebrains.eu

In particular, general feedback and questions are welcome through this communication channel. It is also possible to request new features or report bugs this way, but in these cases we prefer if you could raise an issue on the respective GitHub repository (see below).

If you write us an email, please make sure that you provide a meaningful subject that describes your concern. If your concern is not of general nature, please name the affected metadata model and schema in your email. In particular for bug reports, provide us with a screen shot or copy of your error message (where applicable). 

GitHub Issues

You can also report and ask questions through the issues of our GitHub repositories. If your concern is of general nature, please raise an issue on the central openMINDS repository. In contrast, bug reports and feature requests are better raised as issue on the affected openMINDS repository.

If you raise an issue, please make sure that you provide a short meaningful title and a more detailed description that declares your concern. If your concern is not of general nature, please raise an issue on the affected openMINDS repository and name the affected schema in your issue. In particular for bug reports, provide us with a screen shot or copy of your error message (where applicable). 

Community Forum

You can also follow or actively participate in the discussions on the openMINDS Community Forum on INCF NeuroStars.

Public

openMINDS