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1		-== **Issue on the OpenShift server at CSCS (2021-11-24)** ==
2		-
3		-The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including:
4		-
5		-* Collaboratory Lab,
6		-* image service,
7		-* atlas viewers,
8		-* simulation services (NEST desktop, TVB, Brain Simulation Platform)
9		-
10		-We are working with the CSCS team and RedHat (provider of the OpenStack solution on which OpenShift runs) to reactivate the service ASAP.
11		-
12		-The issue affected the central VM node of the OpenShift service. Restarting the VM required that we resolve multiple issues including restarting at the same IP address and unlocking the storage volumes of that VM. (% style="color:#16a085" %)The central node has now been restarted. The same issue has occurred on three other instances of OpenShift VMs. We have the procedure for restarting those and are working on implementing it. The root cause seems to be at the infrastructure level and RedHat is involved in analyzing that.
13		-
14		-We will keep updating this page with more information as it comes in.
15		-
16	16	=== **Maintenance of multiple services (2021-11-11 to 2021-11-19)** ===
17	17
18		-We are migrating the last of our services away from an old cloud infrastructure. The production services were taken down on Wednesday November 17 and are now all back online. We will continue working on the non-production services, to return the services to the redundancy level prior to the migration, and various final tweaks.
	3	+We are migrating the last of our services away from an old cloud infrastructure. The services were taken down on Wednesday November 17.
19	19
20		-Please contact [[support>>https://ebrains.eu/support]] about any new issues you identify on our services.
	5	+We are facing issues restarting some services on the new cloud infrastructure. There is no data loss. The issues seem to be linked to network problems. We are actively trying to resolve them in collaboration with the infrastructure provider in order to restart the services as promptly as possible.
21	21
22	22	The services which were migrated during this maintenance include:
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33	33	* the Forum linked from the Collaboratory Wiki, (% style="color:#2ecc71" %)**DONE** (may have login issues)
34	34	* the Education website. (% style="color:#2ecc71" %)**DONE**
35	35
36		-We apologize for the inconvenience and thank you for your understanding.
	21	+We apologize for the inconvenience. We strive to make the interruption of service as short as possible.
37	37
38	38	=== **Technical difficulties on the Drive (2021-11-03)** ===
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