Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 104.1
edited by mmorgan
on 2021/11/25 11:22
Change comment: There is no comment for this version
To version 111.1
edited by mmorgan
on 2022/01/17 12:16
Change comment: There is no comment for this version

Summary

Details

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1 -== **Issue on the OpenShift server at CSCS (2021-11-24)** ==
1 +=== **Issue with OpenShift (2022-01-17)** ===
2 2  
3 +One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible.
4 +
5 +The issue was resolved by the infrastructure team. The server at fault is running again. All services are up and accessible again.
6 +
7 +=== **Issue with the Collaboratory like/favourite feature (2022-01-13)** ===
8 +
9 +The feature to like/favourite a collab was down for a day due to a change in the deployment of the Wiki service. This issue has been resolved without data loss. We apologise for any inconvenience caused by this issue.
10 +
11 +=== **Issue on the OpenShift server at CSCS (2021-12-28)** ===
12 +
13 +The EBRAINS OpenShift server running at CSCS was detected as having come down. This issue affects all the services running on that OpenShift server including:
14 +
15 +* Collaboratory Lab,
16 +* image service,
17 +* atlas viewers,
18 +* simulation services (NEST desktop, TVB, Brain Simulation Platform)
19 +
20 +We are working with the CSCS team to reactivate the service ASAP.
21 +
22 +The service was reestablished at around 14:15 CET. The infrastructure team will continue looking into the potential causes of the problem with RedHat. The suspected cause lies in network access to the storage.
23 +
24 +=== **Issue on the Forum service (2021-12-27)** ===
25 +
26 +The Forum service went down over the weekend along with one of the redundant OpenShift servers. The issue was due to a problem at the infrastructure level.
27 +
28 +The Forum was unavailable for a few hours on Monday. There was not perceptible effect on the services running on OpenShift.
29 +
30 +=== **Issue on the OpenShift server at CSCS (2021-11-24)** ===
31 +
3 3  The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including:
4 4  
5 5  * Collaboratory Lab,