Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12

From version 104.1
edited by mmorgan
on 2021/11/25 11:22
Change comment: There is no comment for this version
To version 112.1
edited by mmorgan
on 2022/02/07 10:22
Change comment: There is no comment for this version

Summary

Details

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Content
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1 -== **Issue on the OpenShift server at CSCS (2021-11-24)** ==
1 +=== **Issue with the Drive (2022-02-05)** ===
2 2  
3 +The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service is back online and is operational. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected.
4 +
5 +(% class="wikigeneratedid" %)
6 +=== **Issue with OpenShift (2022-01-17)** ===
7 +
8 +One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible.
9 +
10 +The issue was resolved by the infrastructure team. The server at fault is running again. All services are up and accessible again.
11 +
12 +=== **Issue with the Collaboratory like/favourite feature (2022-01-13)** ===
13 +
14 +The feature to like/favourite a collab was down for a day due to a change in the deployment of the Wiki service. This issue has been resolved without data loss. We apologise for any inconvenience caused by this issue.
15 +
16 +=== **Issue on the OpenShift server at CSCS (2021-12-28)** ===
17 +
18 +The EBRAINS OpenShift server running at CSCS was detected as having come down. This issue affects all the services running on that OpenShift server including:
19 +
20 +* Collaboratory Lab,
21 +* image service,
22 +* atlas viewers,
23 +* simulation services (NEST desktop, TVB, Brain Simulation Platform)
24 +
25 +We are working with the CSCS team to reactivate the service ASAP.
26 +
27 +The service was reestablished at around 14:15 CET. The infrastructure team will continue looking into the potential causes of the problem with RedHat. The suspected cause lies in network access to the storage.
28 +
29 +=== **Issue on the Forum service (2021-12-27)** ===
30 +
31 +The Forum service went down over the weekend along with one of the redundant OpenShift servers. The issue was due to a problem at the infrastructure level.
32 +
33 +The Forum was unavailable for a few hours on Monday. There was not perceptible effect on the services running on OpenShift.
34 +
35 +=== **Issue on the OpenShift server at CSCS (2021-11-24)** ===
36 +
3 3  The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including:
4 4  
5 5  * Collaboratory Lab,