Changes for page Announcements
Last modified by hbpadmin on 2025/01/09 12:12
Summary
-
Page properties (1 modified, 0 added, 0 removed)
Details
- Page properties
-
- Content
-
... ... @@ -1,5 +1,39 @@ 1 -== **Issue ontheOpenShiftserverat CSCS(2021-11-24)** ==1 +=== **Issue with the Drive (2022-02-05)** === 2 2 3 +The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service is back online and is operational. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected. 4 + 5 +(% class="wikigeneratedid" %) 6 +=== **Issue with OpenShift (2022-01-17)** === 7 + 8 +One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible. 9 + 10 +The issue was resolved by the infrastructure team. The server at fault is running again. All services are up and accessible again. 11 + 12 +=== **Issue with the Collaboratory like/favourite feature (2022-01-13)** === 13 + 14 +The feature to like/favourite a collab was down for a day due to a change in the deployment of the Wiki service. This issue has been resolved without data loss. We apologise for any inconvenience caused by this issue. 15 + 16 +=== **Issue on the OpenShift server at CSCS (2021-12-28)** === 17 + 18 +The EBRAINS OpenShift server running at CSCS was detected as having come down. This issue affects all the services running on that OpenShift server including: 19 + 20 +* Collaboratory Lab, 21 +* image service, 22 +* atlas viewers, 23 +* simulation services (NEST desktop, TVB, Brain Simulation Platform) 24 + 25 +We are working with the CSCS team to reactivate the service ASAP. 26 + 27 +The service was reestablished at around 14:15 CET. The infrastructure team will continue looking into the potential causes of the problem with RedHat. The suspected cause lies in network access to the storage. 28 + 29 +=== **Issue on the Forum service (2021-12-27)** === 30 + 31 +The Forum service went down over the weekend along with one of the redundant OpenShift servers. The issue was due to a problem at the infrastructure level. 32 + 33 +The Forum was unavailable for a few hours on Monday. There was not perceptible effect on the services running on OpenShift. 34 + 35 +=== **Issue on the OpenShift server at CSCS (2021-11-24)** === 36 + 3 3 The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including: 4 4 5 5 * Collaboratory Lab,