Changes for page Announcements
Last modified by hbpadmin on 2025/01/09 12:12
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... ... @@ -1,5 +1,44 @@ 1 -== ** Issue ontheOpenShift serverat CSCS(2021-11-24)** ==1 +=== **Maintenance of the Drive (2022-04-14)** === 2 2 3 +The drive service will be down for maintenance on Thursday April 14 from 18:00 CEST for an estimated 2 to 3 hours. We are performing a routine garbage collection on the storage. During the downtime, users will not have access to the Drive: no reading/downloading of files, no adding/modifying files. This in turn means the Lab will not be usable either. 4 + 5 +We apologize in advance for the interruption and thank you for your understanding. 6 + 7 +=== **Issue with the Drive (2022-02-05)** === 8 + 9 +The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service was brought back online and was operational on Saturday. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected. 10 + 11 +=== **Issue with OpenShift (2022-01-17)** === 12 + 13 +One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible. 14 + 15 +The issue was resolved by the infrastructure team. The server at fault is running again. All services are up and accessible again. 16 + 17 +=== **Issue with the Collaboratory like/favourite feature (2022-01-13)** === 18 + 19 +The feature to like/favourite a collab was down for a day due to a change in the deployment of the Wiki service. This issue has been resolved without data loss. We apologise for any inconvenience caused by this issue. 20 + 21 +=== **Issue on the OpenShift server at CSCS (2021-12-28)** === 22 + 23 +The EBRAINS OpenShift server running at CSCS was detected as having come down. This issue affects all the services running on that OpenShift server including: 24 + 25 +* Collaboratory Lab, 26 +* image service, 27 +* atlas viewers, 28 +* simulation services (NEST desktop, TVB, Brain Simulation Platform) 29 + 30 +We are working with the CSCS team to reactivate the service ASAP. 31 + 32 +The service was reestablished at around 14:15 CET. The infrastructure team will continue looking into the potential causes of the problem with RedHat. The suspected cause lies in network access to the storage. 33 + 34 +=== **Issue on the Forum service (2021-12-27)** === 35 + 36 +The Forum service went down over the weekend along with one of the redundant OpenShift servers. The issue was due to a problem at the infrastructure level. 37 + 38 +The Forum was unavailable for a few hours on Monday. There was not perceptible effect on the services running on OpenShift. 39 + 40 +=== **Issue on the OpenShift server at CSCS (2021-11-24)** === 41 + 3 3 The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including: 4 4 5 5 * Collaboratory Lab,