Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 105.1
edited by hbpadmin
on 2021/12/28 11:27
Change comment: There is no comment for this version
To version 115.1
edited by mmorgan
on 2022/04/14 10:47
Change comment: There is no comment for this version

Summary

Details

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1 -XWiki.hbpadmin
1 +XWiki.mmorgan
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1 -== **Issue on the OpenShift server at CSCS (2021-12-28)** ==
1 +=== **Maintenance of the Drive (2022-04-14)** ===
2 2  
3 +The drive service will be down for maintenance on Thursday April 14 from 18:00 CEST for an estimated 2 to 3 hours. We are performing a routine garbage collection on the storage. During the downtime, users will not have access to the Drive: no reading/downloading of files, no adding/modifying files. This in turn means the Lab will not be usable either.
4 +
5 +We apologize in advance for the interruption and thank you for your understanding.
6 +
7 +=== **Issue with the Drive (2022-02-05)** ===
8 +
9 +The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service was brought back online and was operational on Saturday. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected.
10 +
11 +=== **Issue with OpenShift (2022-01-17)** ===
12 +
13 +One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible.
14 +
15 +The issue was resolved by the infrastructure team. The server at fault is running again. All services are up and accessible again.
16 +
17 +=== **Issue with the Collaboratory like/favourite feature (2022-01-13)** ===
18 +
19 +The feature to like/favourite a collab was down for a day due to a change in the deployment of the Wiki service. This issue has been resolved without data loss. We apologise for any inconvenience caused by this issue.
20 +
21 +=== **Issue on the OpenShift server at CSCS (2021-12-28)** ===
22 +
3 3  The EBRAINS OpenShift server running at CSCS was detected as having come down. This issue affects all the services running on that OpenShift server including:
4 4  
5 5  * Collaboratory Lab,
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9 9  
10 10  We are working with the CSCS team to reactivate the service ASAP.
11 11  
12 -We will keep updating this page with more information as it comes in.
32 +The service was reestablished at around 14:15 CET. The infrastructure team will continue looking into the potential causes of the problem with RedHat. The suspected cause lies in network access to the storage.
13 13  
14 -== **Issue on the OpenShift server at CSCS (2021-11-24)** ==
34 +=== **Issue on the Forum service (2021-12-27)** ===
15 15  
36 +The Forum service went down over the weekend along with one of the redundant OpenShift servers. The issue was due to a problem at the infrastructure level.
37 +
38 +The Forum was unavailable for a few hours on Monday. There was not perceptible effect on the services running on OpenShift.
39 +
40 +=== **Issue on the OpenShift server at CSCS (2021-11-24)** ===
41 +
16 16  The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including:
17 17  
18 18  * Collaboratory Lab,