Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 11.1
edited by hbpadmin
on 2021/01/11 17:30
Change comment: There is no comment for this version
To version 5.1
edited by mmorgan
on 2020/11/08 16:59
Change comment: There is no comment for this version

Summary

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1 -== Collaboratory 1 maintenance ==
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2 +== Authentication service down (2020-11-09) ==
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3 -Collaboratory 1 services will be down from 18:00 CET [[(my timezone)>>https://everytimezone.com/s/4a9daa55]] Thursday Jan 7 for maintenance. The services are being re-hosted from the EPFL/BBP infrastructure to the Fenix infrastructure. The OIDC authentication service will be reactivated first (within 30 minutes); all other services will follow in the evening. Once the Collaboratory 1 services are back online, you may find that files added to the storage within the last days do not initially appear. This will be remedied overnight as we synchronize the storage. Thank you for your patience and understanding.
4 +The EBRAINS authentication service will be down for approximately 1 hour to allow an upgrade of the authentication service. EBRAINS services using EBRAINS authentication should not be affected, except during the downtime of the service.
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5 -As a reminder the Collaboratory 1 services are deprecated and will be shut down in September 2021.
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7 -If you encounter issues with Collaboratory 1 after Friday 12:00 CET, please contact [[https:~~/~~/ebrains.eu/support>>url:https://ebrains.eu/support]]
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10 -The re-hosting was completed on Thursday evening. Some services relying on the Collaboratory 1 may need to be restarted to take into account the new DNS entries. Please notify [[support >>https://ebrains.eu/support]]of any issues you identify.
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13 -== SSL certificates (2020-12-04) ==
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15 -Our SSL Certificate provider (Let's Encrypt) has been using new certificates to sign our SSL certificates as described on their [[website>>https://letsencrypt.org/certificates]]. This requires updates on our servers and on your web browsers. The updates on your web browsers often go unnoticed by the user but in some cases your browser may inform you that it needs to fetch a new certificate. You can accept this safely; most browsers don't even mention it to the user.
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17 -Note that this is not the same as accepting an exception in your browser because of a bad certificate. Accepting such exceptions can put your data and credentials at risk of a person-in-the-middle attack.
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19 -We believe we have addressed all the issues that may arise from this change in SSL certificates. If you experience any issue, especially when accessing EBRAINS APIs, don't hesitate to contact [[support>>https://ebrains.eu/support]].
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22 22  == Files locked in the Drive (2020-09-30) ==
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24 24  A few users have reported issues in saving OnlyOffice edits to the Drive of a collab.