Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12

From version 112.1
edited by mmorgan
on 2022/02/07 10:22
Change comment: There is no comment for this version
To version 122.1
edited by hbpadmin
on 2022/07/13 15:12
Change comment: There is no comment for this version

Summary

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1 +=== **Infrastructure issues (2022-07-13)** ===
2 +
3 +Several services on our EBRAINS OpenShift server running at CSCS were detected as having issues. This issue is causing the Collaboratory Lab service running on CSCS to no longer function, please use the Julich instance for now instead. Other services may also be affected by this outage.
4 +
5 +We are working with the CSCS team to reactivate the service ASAP.
6 +
7 +The bucket service (aka data proxy) is intermittently down due to an issue with the Swift archive/object storage at the infrastructure level at CSCS
8 +
9 +=== **HBP and EBRAINS websites issue (2022-06-29)** ===
10 +
11 +The HBP and EBRAINS main websites are down because of an issue with the .io top level domain DNS. This issue is preventing our websites from rendering images, CSS files, and other files referenced from the HTML of the web pages. The issue is not internal to our infrastructure nor to that of our cloud provider. We have decided to bring down the two websites for the time being.
12 +
13 +The issue was resolved in the afternoon shortly after our provider confirmed their service had returned to nominal status.
14 +
15 +=== **Issue with the Bucket service (2022-06-27)** ===
16 +
17 +The bucket service (aka data proxy) is down due to an issue with the Swift archive/object storage at the infrastructure level at CSCS. The issue has been resolved. It was caused by the high availability load balancers located in front of the Swift storage at CSCS.
18 +
19 +We apologize for the inconvenience.
20 +
21 +=== **Maintenance of the Drive (2022-04-14)** ===
22 +
23 +The drive service will be down for maintenance on Thursday April 14 from 18:00 CEST for an estimated 2 to 3 hours. We are performing a routine garbage collection on the storage. During the downtime, users will not have access to the Drive: no reading/downloading of files, no adding/modifying files. This in turn means the Lab will not be usable either.
24 +
25 +We apologize in advance for the interruption and thank you for your understanding.
26 +
27 +The maintenance is done.
28 +
1 1  === **Issue with the Drive (2022-02-05)** ===
2 2  
3 -The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service is back online and is operational. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected.
31 +The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service was brought back online and was operational on Saturday. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected.
4 4  
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6 6  === **Issue with OpenShift (2022-01-17)** ===
7 7  
8 8  One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible.