Maintenance: Our production K8s cluster at JSC will be undergoing an update tonight, starting after 23:00 CEST. The cluster will be temporarily unavailable for approximately 20 minutes, and prod instances running at rke2-1-jsccloud may experience a brief downtime. Thank you for your understanding.


Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 114.1
edited by mmorgan
on 2022/04/14 10:39
Change comment: There is no comment for this version
To version 104.1
edited by mmorgan
on 2021/11/25 11:22
Change comment: There is no comment for this version

Summary

Details

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1 -(% class="wikigeneratedid" %)
2 -=== **Maintenance of the Drive (2022-04-14)** ===
1 +== **Issue on the OpenShift server at CSCS (2021-11-24)** ==
3 3  
4 -The drive service will be down for maintenance on Thursday April 14 from 17:00 CEST for an estimated 2 to 3 hours. We are performing a routine garbage collection on the storage. During the downtime, users will not have access to the Drive: no reading/downloading of files, no adding/modifying files. This in turn means the Lab will not be usable either.
5 -
6 -We apologize in advance for the interruption and thank you for your understanding.
7 -
8 -=== **Issue with the Drive (2022-02-05)** ===
9 -
10 -The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service was brought back online and was operational on Saturday. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected.
11 -
12 -=== **Issue with OpenShift (2022-01-17)** ===
13 -
14 -One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible.
15 -
16 -The issue was resolved by the infrastructure team. The server at fault is running again. All services are up and accessible again.
17 -
18 -=== **Issue with the Collaboratory like/favourite feature (2022-01-13)** ===
19 -
20 -The feature to like/favourite a collab was down for a day due to a change in the deployment of the Wiki service. This issue has been resolved without data loss. We apologise for any inconvenience caused by this issue.
21 -
22 -=== **Issue on the OpenShift server at CSCS (2021-12-28)** ===
23 -
24 -The EBRAINS OpenShift server running at CSCS was detected as having come down. This issue affects all the services running on that OpenShift server including:
25 -
26 -* Collaboratory Lab,
27 -* image service,
28 -* atlas viewers,
29 -* simulation services (NEST desktop, TVB, Brain Simulation Platform)
30 -
31 -We are working with the CSCS team to reactivate the service ASAP.
32 -
33 -The service was reestablished at around 14:15 CET. The infrastructure team will continue looking into the potential causes of the problem with RedHat. The suspected cause lies in network access to the storage.
34 -
35 -=== **Issue on the Forum service (2021-12-27)** ===
36 -
37 -The Forum service went down over the weekend along with one of the redundant OpenShift servers. The issue was due to a problem at the infrastructure level.
38 -
39 -The Forum was unavailable for a few hours on Monday. There was not perceptible effect on the services running on OpenShift.
40 -
41 -=== **Issue on the OpenShift server at CSCS (2021-11-24)** ===
42 -
43 43  The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including:
44 44  
45 45  * Collaboratory Lab,