Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 117.1
edited by mmorgan
on 2022/06/27 12:02
Change comment: There is no comment for this version
To version 105.1
edited by hbpadmin
on 2021/12/28 11:27
Change comment: There is no comment for this version

Summary

Details

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1 -XWiki.mmorgan
1 +XWiki.hbpadmin
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1 -(% class="wikigeneratedid" %)
2 -=== **Issue with the Bucket service (2022-06-27)** ===
1 +== **Issue on the OpenShift server at CSCS (2021-12-28)** ==
3 3  
4 -The bucket service (aka data proxy) is down due to an issue with the Swift archive storage at the infrastructure level at CSCS. Their support team is actively working to resolve the issue ASAP.
5 -
6 -We apologize for the inconvenience.
7 -
8 -=== **Maintenance of the Drive (2022-04-14)** ===
9 -
10 -The drive service will be down for maintenance on Thursday April 14 from 18:00 CEST for an estimated 2 to 3 hours. We are performing a routine garbage collection on the storage. During the downtime, users will not have access to the Drive: no reading/downloading of files, no adding/modifying files. This in turn means the Lab will not be usable either.
11 -
12 -We apologize in advance for the interruption and thank you for your understanding.
13 -
14 -The maintenance is done.
15 -
16 -=== **Issue with the Drive (2022-02-05)** ===
17 -
18 -The Drive server had an issue starting Saturday Feb 5 from 5 AM CET. The service was brought back online and was operational on Saturday. The issue was related to a disk full on the server caused by logs which then had other issues rebooting. No data was lost and backups were not affected.
19 -
20 -=== **Issue with OpenShift (2022-01-17)** ===
21 -
22 -One of the NGINX servers running in front of our OpenShift service is down due to a problem at the infrastructure level. We are in communication with the infrastructure team to get the issue resolved as quickly as possible.
23 -
24 -The issue was resolved by the infrastructure team. The server at fault is running again. All services are up and accessible again.
25 -
26 -=== **Issue with the Collaboratory like/favourite feature (2022-01-13)** ===
27 -
28 -The feature to like/favourite a collab was down for a day due to a change in the deployment of the Wiki service. This issue has been resolved without data loss. We apologise for any inconvenience caused by this issue.
29 -
30 -=== **Issue on the OpenShift server at CSCS (2021-12-28)** ===
31 -
32 32  The EBRAINS OpenShift server running at CSCS was detected as having come down. This issue affects all the services running on that OpenShift server including:
33 33  
34 34  * Collaboratory Lab,
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38 38  
39 39  We are working with the CSCS team to reactivate the service ASAP.
40 40  
41 -The service was reestablished at around 14:15 CET. The infrastructure team will continue looking into the potential causes of the problem with RedHat. The suspected cause lies in network access to the storage.
12 +We will keep updating this page with more information as it comes in.
42 42  
43 -=== **Issue on the Forum service (2021-12-27)** ===
14 +== **Issue on the OpenShift server at CSCS (2021-11-24)** ==
44 44  
45 -The Forum service went down over the weekend along with one of the redundant OpenShift servers. The issue was due to a problem at the infrastructure level.
46 -
47 -The Forum was unavailable for a few hours on Monday. There was not perceptible effect on the services running on OpenShift.
48 -
49 -=== **Issue on the OpenShift server at CSCS (2021-11-24)** ===
50 -
51 51  The EBRAINS OpenShift server running at CSCS was detected as having come down at 16:00 CEST. This issue affects all the services running on that OpenShift server including:
52 52  
53 53  * Collaboratory Lab,