Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12

From version 127.1
edited by mmorgan
on 2022/07/29 14:02
Change comment: There is no comment for this version
To version 128.1
edited by mmorgan
on 2022/08/01 04:35
Change comment: There is no comment for this version

Summary

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Content
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1 1  (% class="wikigeneratedid" %)
2 -=== **Storage and Cloud service maintenance (2022-08-03)** ===
2 +=== **Infrastructure issues at CSCS (2022-08-01)** ===
3 3  
4 -A maintenance operation at CSCS requires that HBP/EBRAINS services be stopped Wednesday August 3 morning.(% style="color:#1abc9c" %) Pending final confirmation on Tuesday August 2.
4 +The infrastructure at CSCS on which EBRAINS services run has failed over the weekend. August 1 is a bank holiday in Switzerland where CSCS is located so odds are slim that the infrastructure can be recovered before office hours on Tuesday August 2.
5 5  
6 -**__Timeline__**: all times CEST
6 +The services affected are all those running on the OpenShift service at CSCS including:
7 7  
8 -* **08:00**: Service providers shutdown services running on OpenStack or OpenShift at CSCS
9 -* **08:30**: Maintenance start by CSCS team
10 -* **12:00**: Planned maintenance end by CSCS team. Service providers check that services have come back online. (% style="color:#1abc9c" %)Check this page for updates
8 +* Collaboratory Lab at CSCS (please choose the JSC site when starting the Lab),
9 +* image service,
10 +* atlas viewers,
11 +* simulation services (NEST desktop, TVB, Brain Simulation Platform)
11 11  
12 -The storage back-end used by HBP/EBRAINS services has been causing some issues which have had repercussions on access to the object storage and OpenStack cloud service and thereby on HBP/EBRAINS services which run on this infrastructure. The issue has been identified and CSCS is ready to deploy a patch on the storage back-end. This will require that services running on OpenStack at CSCS be stopped for the duration of the maintenance.
13 +The planned maintenance listed below is expected to prevent the recurring issues that have been experienced over the past months.
13 13  
14 -There is never a good time for maintenance. We’re heading into a few weeks when more users will be on vacation, and some of the service providers may also be away. Hopefully this will impact as few people as possible. We apologize in advance for any inconvenience the downtime may cause.
15 +We apologize for the inconvenience.
15 15  
17 +=== //**Storage and Cloud service maintenance (2022-08-03)**// ===
18 +
19 +//A maintenance operation at CSCS requires that HBP/EBRAINS services be stopped Wednesday August 3 morning.(% style="color:#1abc9c" %) Pending final confirmation on Tuesday August 2.//
20 +
21 +//**__Timeline__**: all times CEST//
22 +
23 +* //**08:00**: Service providers shutdown services running on OpenStack or OpenShift at CSCS//
24 +* //**08:30**: Maintenance start by CSCS team//
25 +* //**12:00**: Planned maintenance end by CSCS team. Service providers check that services have come back online. (% style="color:#1abc9c" %)Check this page for updates//
26 +
27 +//The storage back-end used by HBP/EBRAINS services has been causing some issues which have had repercussions on access to the object storage and OpenStack cloud service and thereby on HBP/EBRAINS services which run on this infrastructure. The issue has been identified and CSCS is ready to deploy a patch on the storage back-end. This will require that services running on OpenStack at CSCS be stopped for the duration of the maintenance.//
28 +
29 +//There is never a good time for maintenance. We’re heading into a few weeks when more users will be on vacation, and some of the service providers may also be away. Hopefully this will impact as few people as possible. We apologize in advance for any inconvenience the downtime may cause.//
30 +
16 16  === **Infrastructure issues (2022-07-13)** ===
17 17  
18 18  Several services on our EBRAINS **OpenShift **server running at CSCS were detected as having issues.