Summary

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1		-XWiki.mmorgan
	1	+XWiki.chaney08

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2		-=== **EBRAINS infrastructure was down this morning (Fixed)** ===
	1	+=== **Drive is currently down. (Fixed)** ===
3	3
4		-The cloud infrastructure at that hosts most EBRAINS services had at the [[Swiss National Computing Center (CSCS)>>https://cscs.ch]] experienced some downtime this morning from 9:25 to 10:15 CEST. This interrupted access to the storage of most of our services making them unavailable to end users. Service is up again.
5		-
6		-We will update this page with more information when we receive information about the root causes.
7		-
8		-We apologize to EBRAINS users for the down time. Please [[contact Support>>https://ebrains.eu/support]] if you still experience issues with any service.
9		-
10		-=== **Drive is currently down (Fixed)** ===
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12	12	The Drive is currently down and not usable. This is due to infrastructure issues and service will be restored as soon as possible.
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14		-Update 2022-10-17 21:30 CEST: CSCS and RedHat are still debugging the issue.
	5	+(% style="color:#3498db" %)Update 2022-10-17 21:30 CEST(%%): CSCS and RedHat are still debugging the issue.
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16		-2022-10-18: The issue has been resolved and the Drive is now accessible again. The issue was caused by the restart of an Openstack hypervisor with an inconsistent status of volumes in Openstack. This locked the VM running the Collaboratory Drive in a shutoff state. CSCS had been informed of the problem 6 weeks earlier.
	7	+The issue has been resolved and the Drive is now accessible again.
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18	18	=== **Unable to save files to Drive (Fixed)** ===
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