Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 151.1
edited by mmorgan
on 2022/10/19 15:18
Change comment: There is no comment for this version
To version 148.1
edited by hbpadmin
on 2022/10/19 15:03
Change comment: There is no comment for this version

Summary

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1 -XWiki.mmorgan
1 +XWiki.hbpadmin
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1 -=== **EBRAINS infrastructure causing issues with the Drive (2022-10-19)** ===
1 +=== **EBRAINS infrastructure was down this morning (Partially fixed)** ===
2 2  
3 -The Drive is currently down due to another issue at CSCS. We are working on getting this resolved as soon as possible.
4 -
5 -=== **EBRAINS infrastructure was down this morning (2022-10-19) (Fixed)** ===
6 -
7 7  The cloud infrastructure at that hosts most EBRAINS services had at the [[Swiss National Computing Center (CSCS)>>https://cscs.ch]] experienced some downtime this morning from 9:25 to 10:15 CEST. This interrupted access to the storage of most of our services making them unavailable to end users. Service is up again.
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9 9  We will update this page with more information when we receive information about the root causes.
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11 11  We apologize to EBRAINS users for the down time. Please [[contact Support>>https://ebrains.eu/support]] if you still experience issues with any service.
8 +\\**NOTE: **Issue is still ongoing with the Drive and will be resolved as soon as possible
12 12  
13 13  === **Drive is currently down (Fixed)** ===
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16 16  
17 17  Update 2022-10-17 21:30 CEST: CSCS and RedHat are still debugging the issue.
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19 -2022-10-18: The issue has been resolved and the Drive is now accessible again. The issue was caused by the restart of an Openstack hypervisor with an inconsistent status of volumes in Openstack. This locked the VM running the Collaboratory Drive in a shutoff state.
16 +2022-10-18: The issue has been resolved and the Drive is now accessible again. The issue was caused by the restart of an Openstack hypervisor with an inconsistent status of volumes in Openstack. This locked the VM running the Collaboratory Drive in a shutoff state. CSCS had been informed of the problem 6 weeks earlier.
20 20  
21 21  === **Unable to save files to Drive (Fixed)** ===
22 22