Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12

From version 152.1
edited by mmorgan
on 2022/10/19 15:20
Change comment: There is no comment for this version
To version 156.1
edited by mmorgan
on 2022/10/19 18:37
Change comment: There is no comment for this version

Summary

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Content
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1 -=== **EBRAINS infrastructure causing issues with the Drive (2022-10-19)** ===
1 +=== **EBRAINS infrastructure causing issues with the Drive (2022-10-19) ** ===
2 2  
3 -The Drive is currently down due to another issue at CSCS. We are working on getting this resolved as soon as possible.
3 +The Drive is currently down due to another issue at CSCS. We are working on getting this resolved as soon as possible. We will be checking with CSCS on their root cause analysis and see that steps are taken to avoid the recurrence of such an issue.
4 4  
5 +(% style="color:#3498db" %)Update 2022-10-19 18:30 CEST(%%): We again have access to the filesystem which hosts the files of the Drive. Unfortunately, the Drives of a few collabs have been corrupted amid the multiple outages today. We are recovering the contents of the Drives of those collabs at least to their status last night. We are hoping that we might recover some of the modifications to files in the Drive (uploads and edits) today but it may be that they have been lost. We apologize for the inconvenience.
6 +
7 +We might still be able to reopen access tonight to the Drive.
8 +
5 5  === **EBRAINS infrastructure was down this morning (2022-10-19) (Fixed)** ===
6 6  
7 7  The cloud infrastructure at that hosts most EBRAINS services had at the [[Swiss National Computing Center (CSCS)>>https://cscs.ch]] experienced some downtime this morning from 9:25 to 10:15 CEST. This interrupted access to the storage of most of our services making them unavailable to end users. Service is up again.
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18 18  
19 19  2022-10-18: The issue has been resolved and the Drive is now accessible again. The issue was caused by the restart of an Openstack hypervisor with an inconsistent status of volumes in Openstack. This locked the VM running the Collaboratory Drive in a shutoff state.
20 20  
21 -=== **Unable to save files to Drive (Fixed)** ===
25 +=== **Unable to save files to Drive (2022-10-04) (Fixed)** ===
22 22  
23 23  The file system that the Drive runs on is currently full. Unfortunately, our detection of the file system being nearly full did not work. As such users cannot upload files nor save any changes to their files in the Drive. Due to another, unrelated issue, it is not possible for us to simply expand the file system. For this reason, we are currently in the process of moving the Drive data to a bigger volume. This is causing the delay. We will update this page as soon as we are finished with the move.
24 24  \\Please note that as most services run off the Drive, this also affects the Lab, although you can run Notebooks and even modify notebooks, any changes you make will not be saved.
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25 25  
26 26  NOTE: We transferred everything from the affected volume to a larger volume, the service is now usable again.
27 27  
28 -=== **No uploads allowed to Data-proxy (Fixed)** ===
32 +=== **No uploads allowed to Data-proxy (2022-08-31) (Fixed)** ===
29 29  
30 30  At the moment uploads are not permitted due to the data-proxy exceeding its quota allowance. We are working to solve this as soon as possible. 
31 31  \\**Fixed: **Quota was increased, files can no be uploaded again.