Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 171.1
edited by hbpadmin
on 2022/12/14 10:47
Change comment: There is no comment for this version
To version 172.1
edited by mmorgan
on 2023/01/26 21:58
Change comment: There is no comment for this version

Summary

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2 +=== **Collaboratory Office licensing issue (2023-01-24)** ===
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5 +The Collaboratory Office service uses the OnlyOffice software. The license file that we were using has expired. This greatly restricts the number of users that can use the service in edit mode simultaneously.
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8 +Our team has been trying to contact OnlyOffice to resolve the issue as quickly as possible. Responsiveness at OnlyOffice this week has been challenging.
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1 1  === **Collaboratory Lab at JSC is not working (2022-12-13) (Resolved)** ===
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3 3  The JSC cloud infrastructure is experiencing issues which cause services running there to become unreliable. As such, the Lab instance at JSC is not usable. We are in contact with the JSC team and monitoring the situation. In the meantime, please select the CSCS site when starting a new Lab session.