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1		-(% class="wikigeneratedid" %)
2		-=== **Collaboratory Office licensing issue (2023-01-24)** ===
3		-
4		-(% class="wikigeneratedid" %)
5		-The Collaboratory Office service uses the OnlyOffice software. The license file that we were using has expired. This greatly restricts the number of users that can use the service in edit mode simultaneously.
6		-
7		-(% class="wikigeneratedid" %)
8		-Our team has been trying to contact OnlyOffice to resolve the issue as quickly as possible. Responsiveness at OnlyOffice this week has been challenging.
9		-
10		-=== **Collaboratory Lab at JSC is not working (2022-12-13) (Resolved)** ===
11		-
12		-The JSC cloud infrastructure is experiencing issues which cause services running there to become unreliable. As such, the Lab instance at JSC is not usable. We are in contact with the JSC team and monitoring the situation. In the meantime, please select the CSCS site when starting a new Lab session.
13		-
14		-**Resolved**: This issue was resolved by rebooting the worker node that was causing the issue.
15		-
16		-=== **Colloboratory Bucket is currently full** **(2022-11-03)(Done)** ===
17		-
18		-The quota for the Collaboratory Bucket is currently full. We are in the process of increasing this limit and will restore service as soon as possible. In the meantime, you still have read access to files that are stored in collab Buckets.
19		-\\Update: Quota has been increased and full service has been restored.
20		-
21		-=== **Six EBRAINS services will experience a short downtime (2022-10-27) (Done)** ===
22		-
23		-The following 6 services will experience a short downtime today in order for us and the infrastructure team at CSCS to consolidate the status of the corresponding servers. We plan to stop the services one after the other for an estimated 5 minutes each during a 30-minute window (see banner). The services are:
24		-
25		-1. Collaboratory IAM: authentication of users
26		-1. Knowledge Graph Search
27		-1. Neuroglancer: for the 3D visualisation of brain images
28		-1. PLUS: an HBP internal project coordination tool
29		-1. An internal tool for monitoring the EBRAINS platform which is not user facing
30		-1. A deprecated service which we are maintaining to improve the user experience of a few users
31		-
32		-The maintenance on each of these services has been completed.
33		-
34	34	=== **EBRAINS infrastructure causing issues with the Drive (2022-10-19) (Fixed)** ===
35	35
36	36	The Drive is currently down due to another issue at CSCS. We are working on getting this resolved as soon as possible. We will be checking with CSCS on their root cause analysis and see that steps are taken to avoid the recurrence of such an issue.
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39	39
40	40	(% style="color:#3498db" %)Update 2022-10-19 23:00 CEST(%%): The verification/repair of the filesystem is still running. It should be finished by tomorrow morning. We will make the Drive service available first thing in the morning if the repair does not identify any blocking points.
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42		-(% style="color:#3498db" %)Update 2022-10-20 10:00 CEST(%%): The verification/repair of the filesystem has finished. The Drive is now available for use again. (% style="color:#e74c3c" %)**Some data loss**(%%) has occurred for content uploaded or edited yesterday and we apologise for the inconvenience this has caused.
	9	+(% style="color:#3498db" %)Update 2022-10-20 10:00 CEST(%%): The verification/repair of the filesystem has finished. The Drive is now avaialle for use again. (% style="color:#e74c3c" %)**Some data loss**(%%) has occurred for content uploaded or edited yesterday and we apologise.
43	43
44	44	=== **EBRAINS infrastructure was down this morning (2022-10-19) (Fixed)** ===
45	45