Changes for page Announcements
Last modified by hbpadmin on 2025/01/09 12:12
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... ... @@ -1,4 +2,3 @@ 1 -(% class="wikigeneratedid" %) 2 2 === **Collaboratory Office licensing issue (2023-01-24)** === 3 3 4 4 (% class="wikigeneratedid" %) ... ... @@ -7,6 +7,9 @@ 7 7 (% class="wikigeneratedid" %) 8 8 Our team has been trying to contact OnlyOffice to resolve the issue as quickly as possible. Responsiveness at OnlyOffice this week has been challenging. 9 9 9 +(% class="wikigeneratedid" %) 10 +In the meantime, users can download - edit - upload files but obviously this does not allow simultaneous edits by multiple users. Please check the history of files to make sure that you do not overwrite someone else's edits when uploading your updated file. 11 + 10 10 === **Collaboratory Lab at JSC is not working (2022-12-13) (Resolved)** === 11 11 12 12 The JSC cloud infrastructure is experiencing issues which cause services running there to become unreliable. As such, the Lab instance at JSC is not usable. We are in contact with the JSC team and monitoring the situation. In the meantime, please select the CSCS site when starting a new Lab session. ... ... @@ -13,7 +13,7 @@ 13 13 14 14 **Resolved**: This issue was resolved by rebooting the worker node that was causing the issue. 15 15 16 -=== **Coll oboratory Bucket is currently full** **(2022-11-03)(Done)** ===18 +=== **Collaboratory Bucket is currently full** **(2022-11-03)(Done)** === 17 17 18 18 The quota for the Collaboratory Bucket is currently full. We are in the process of increasing this limit and will restore service as soon as possible. In the meantime, you still have read access to files that are stored in collab Buckets. 19 19 \\Update: Quota has been increased and full service has been restored.