Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12

From version 173.1
edited by mmorgan
on 2023/01/26 22:03
Change comment: There is no comment for this version
To version 189.1
edited by platform
on 2023/04/03 16:02
Change comment: There is no comment for this version

Summary

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1 -=== **Collaboratory Office licensing issue (2023-01-24)** ===
1 +=== **Collaboratory Drive issue** ===
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4 +After resizing the Drive to address the issue mentioned in the previous announcement, we noticed that some libraries have entered into an unstable state. Users may experience issues while trying to access these libraries. we are currently repairing these issues and this page will be updated once fully repaired.
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7 +===
8 +**Collaboratory Drive has filled up (2023-04-03) (Resolved)** ===
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11 +We monitor the Drive usage to make sure that there is always enough space for users. It seems that a user has bypassed our limitations and created one or more extremely large files in the Drive filling up the Drive storage space. We are in the processing of adding space. We will also be looking to identify the user that filled up the Drive.
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14 +We have added additional disk space to the Drive. It seems the Drive was filled with a large number of core dumps generated over the past days.
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17 +We will look into limiting the capability of generating core dumps in the Lab and automatically deleting core dumps after a limited time (e.g. a week). This will be discussed in the TC Weekly call on April 4 at 15:00 CET.
18 +
19 +=== **Openshift is down at CSCS (2023-03-23) (Resolved)** ===
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21 +The Openshift service at CSCS has failed overnight. We are working to identify the issue and recover the service ASAP.
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23 +The services affected are all those running on the OpenShift service at CSCS including:
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25 +* Collaboratory Lab at CSCS (users can use the Lab running at JSC by visiting [[lab.de.ebrains.eu>>https://lab.de.ebrains.eu]]),
26 +* atlas viewers,
27 +* simulation services (NEST desktop, TVB, Brain Simulation Platform)
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29 +The Openshift server has been restarted.
30 +
31 +=== **Collaboratory Lab at JSC is down (2023-03-08) (Resolved)** ===
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33 +The Collaboratory Lab servers are currently down at JSC. The servers were initially down due to a power outage. However, power has been restored to JSC but the servers have not yet been restored. More information to be provided soon. In the meantime, Lab users still have access to the servers at CSCS.
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35 +Update: The servers at JSC have been restored.
36 +
37 +=== **Maintenance to Openshift (2023-02-21) (Resolved)** ===
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39 +Services that use the NFS filesystem on Openshift will be down today from 17:15 CET for up to 30 minutes. This includes the Collaboratory Lab.
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41 +=== **Collaboratory Office changing Docker image (2023-01-31) (Resolved)** ===
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43 +We are operating a change of the Docker image used for the Office service. A change of the image was operated last week when we had a license issue.
44 +
45 +=== **Collaboratory Office licensing issue (2023-01-24) (Resolved)** ===
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4 4  The Collaboratory Office service uses the OnlyOffice software. The license file that we were using has expired. This greatly restricts the number of users that can use the service in edit mode simultaneously.
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10 10  In the meantime, users can download - edit - upload files but obviously this does not allow simultaneous edits by multiple users. Please check the history of files to make sure that you do not overwrite someone else's edits when uploading  your updated file.
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57 +**Resolved**: it seems the issue has been resolved
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12 12  === **Collaboratory Lab at JSC is not working (2022-12-13) (Resolved)** ===
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14 14  The JSC cloud infrastructure is experiencing issues which cause services running there to become unreliable. As such, the Lab instance at JSC is not usable. We are in contact with the JSC team and monitoring the situation. In the meantime, please select the CSCS site when starting a new Lab session.