Changes for page Announcements
Last modified by hbpadmin on 2025/01/09 12:12
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... ... @@ -1,30 +3,6 @@ 1 -=== **Collaboratory Office licensing issue (2023-01-24)** === 2 - 3 3 (% class="wikigeneratedid" %) 4 - TheCollaboratory Officeserviceusesthe OnlyOffice software. The license filethat wewere using has expired. This greatly restricts theumberof users thatcan use the service in editmode simultaneously.2 +=== **Six EBRAINS services will experience a short downtime (2022-10-27)** === 5 5 6 -(% class="wikigeneratedid" %) 7 -Our team has been trying to contact OnlyOffice to resolve the issue as quickly as possible. Responsiveness at OnlyOffice this week has been challenging. 8 - 9 -(% class="wikigeneratedid" %) 10 -In the meantime, users can download - edit - upload files but obviously this does not allow simultaneous edits by multiple users. Please check the history of files to make sure that you do not overwrite someone else's edits when uploading your updated file. 11 - 12 -(% class="wikigeneratedid" %) 13 -**Resolved**: it seems the issue has been resolved 14 - 15 -=== **Collaboratory Lab at JSC is not working (2022-12-13) (Resolved)** === 16 - 17 -The JSC cloud infrastructure is experiencing issues which cause services running there to become unreliable. As such, the Lab instance at JSC is not usable. We are in contact with the JSC team and monitoring the situation. In the meantime, please select the CSCS site when starting a new Lab session. 18 - 19 -**Resolved**: This issue was resolved by rebooting the worker node that was causing the issue. 20 - 21 -=== **Collaboratory Bucket is currently full** **(2022-11-03)(Done)** === 22 - 23 -The quota for the Collaboratory Bucket is currently full. We are in the process of increasing this limit and will restore service as soon as possible. In the meantime, you still have read access to files that are stored in collab Buckets. 24 -\\Update: Quota has been increased and full service has been restored. 25 - 26 -=== **Six EBRAINS services will experience a short downtime (2022-10-27) (Done)** === 27 - 28 28 The following 6 services will experience a short downtime today in order for us and the infrastructure team at CSCS to consolidate the status of the corresponding servers. We plan to stop the services one after the other for an estimated 5 minutes each during a 30-minute window (see banner). The services are: 29 29 30 30 1. Collaboratory IAM: authentication of users ... ... @@ -34,7 +34,7 @@ 34 34 1. An internal tool for monitoring the EBRAINS platform which is not user facing 35 35 1. A deprecated service which we are maintaining to improve the user experience of a few users 36 36 37 - Themaintenanceoneach oftheseservices hasbeencompleted.13 +Check this page and the Collaboratory banner for updates. 38 38 39 39 === **EBRAINS infrastructure causing issues with the Drive (2022-10-19) (Fixed)** === 40 40