Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 180.1
edited by mmorgan
on 2023/03/08 14:49
Change comment: There is no comment for this version
To version 171.1
edited by hbpadmin
on 2022/12/14 10:47
Change comment: There is no comment for this version

Summary

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1 -=== **Collaboratory Lab at JSC is down (2023-03-08)** ===
2 -
3 -The Collaboratory Lab servers are currently down at JSC. The servers were initially down due to a power outage. However, power has been restored to JSC but the servers have not yet been restored. More information to be provided soon. In the meantime, Lab users still have access to the servers at CSCS.
4 -
5 -=== **Maintenance to Openshift (2023-02-21) (Resolved)** ===
6 -
7 -Services that use the NFS filesystem on Openshift will be down today from 17:15 CET for up to 30 minutes. This includes the Collaboratory Lab.
8 -
9 -=== **Collaboratory Office changing Docker image (2023-01-31) (Resolved)** ===
10 -
11 -We are operating a change of the Docker image used for the Office service. A change of the image was operated last week when we had a license issue.
12 -
13 -=== **Collaboratory Office licensing issue (2023-01-24) (Resolved)** ===
14 -
15 -(% class="wikigeneratedid" %)
16 -The Collaboratory Office service uses the OnlyOffice software. The license file that we were using has expired. This greatly restricts the number of users that can use the service in edit mode simultaneously.
17 -
18 -(% class="wikigeneratedid" %)
19 -Our team has been trying to contact OnlyOffice to resolve the issue as quickly as possible. Responsiveness at OnlyOffice this week has been challenging.
20 -
21 -(% class="wikigeneratedid" %)
22 -In the meantime, users can download - edit - upload files but obviously this does not allow simultaneous edits by multiple users. Please check the history of files to make sure that you do not overwrite someone else's edits when uploading  your updated file.
23 -
24 -(% class="wikigeneratedid" %)
25 -**Resolved**: it seems the issue has been resolved
26 -
27 27  === **Collaboratory Lab at JSC is not working (2022-12-13) (Resolved)** ===
28 28  
29 29  The JSC cloud infrastructure is experiencing issues which cause services running there to become unreliable. As such, the Lab instance at JSC is not usable. We are in contact with the JSC team and monitoring the situation. In the meantime, please select the CSCS site when starting a new Lab session.
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30 30  
31 31  **Resolved**: This issue was resolved by rebooting the worker node that was causing the issue.
32 32  
33 -=== **Collaboratory Bucket is currently full** **(2022-11-03)(Done)** ===
7 +=== **Colloboratory Bucket is currently full** **(2022-11-03)(Done)** ===
34 34  
35 35  The quota for the Collaboratory Bucket is currently full. We are in the process of increasing this limit and will restore service as soon as possible. In the meantime, you still have read access to files that are stored in collab Buckets.
36 36  \\Update: Quota has been increased and full service has been restored.