Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 210.1
edited by chaney08
on 2023/07/13 18:09
Change comment: There is no comment for this version
To version 203.1
edited by mmorgan
on 2023/05/08 10:15
Change comment: There is no comment for this version

Summary

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1 -=== **Collaboratory issue (2023-07-04)** ===
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4 -Some users may experience slow response times when accessing a service the first time in the day. We are working on resolving this ASAP. 
5 -\\**Update 2023-07-10: **The issue has been identified. We are working to resolve this and, in the meantime, we will be performing some maintenance to help alleviate the issue. A maintenance window will be set for tomorrow.
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8 -**Update 2023-07-11: **Maintenance was performed to increase performance while we continue working on the underlying issue. 
9 -\\Due to maintenance, we believe the issue has been alleviated. Although investigation will continue to prevent this issue from re-occurring, users should not get the timeout issue anymore. If you do, please contact support at [[https:~~/~~/ebrains.eu/support>>https://ebrains.eu/support]], thank you.
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12 -This section will continue to be updated as we have more information.
13 -
14 -=== **Collaboratory Lab issue (2023-05-31) (Resolved)** ===
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16 -This morning, the Lab at CSCS went down due to an internal JupyterHub issue. This issue was resolved following a re-deployment of the Collaboratory Lab to CSCS.
17 -\\We will continue investigating the root cause of this issue.
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19 19  === **Collaboratory Drive issue this morning (2023-05-08) (resolved)** ===
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21 21  This morning, the Collaboratory Drive server encountered an out of memory issue. The issue has been resolved. This should not have affected any data.