Changes for page Announcements
Last modified by hbpadmin on 2025/01/09 12:12
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... ... @@ -1,6 +1,24 @@ 1 1 (% class="wikigeneratedid" %) 2 -=== **Collaboratory Office issue (2023-08-21)** ===2 +=== **Collaboratory Drive issue (2023-08-31)** === 3 3 4 +Renaming an Office file in the Collaboratory Drive while that file is open in an Office session for collaborative editing can cause data loss. Before renaming a file, users should: 5 + 6 +* open the file in Office 7 +* wait to be the only user in the Office session (see the list of users at top right) 8 +* click on the disk icon to force a save (icon is at top left) 9 +* in the Drive, rename the file checking no user enters the Office session 10 +* close the Office session checking no user enters the Office session 11 + 12 +We are looking into how this issue can be fixed. 13 + 14 +=== **Collaboratory Lab issue (2023-08-22) (Resolved)** === 15 + 16 +The Collaboratory Lab had an issue with its instance running at CSCS. EBRAINS users are invited to select the JSC server instead when starting up the Lab. 17 + 18 +The Lab was restored at CSCS. The issue was due to a storage problem that affected one of the key services that participate in providing the Lab service. 19 + 20 +=== **Collaboratory Office issue (2023-08-21) (Resolved)** === 21 + 4 4 The Collaboratory Office service had an issue this morning. It seems the issue is caused by an automatic renewal of an SSL certificate that failed. We are looking to recover the service ASAP. 5 5 6 6 Please note that Collaboratory Office uses the open standard docx, xlsx, and pptx formats. The files can be downloaded to be read and possibly edited in MS Office and other clone alternatives. Users editing documents online should coordinate with others to avoid forking the document into multiple branches due to editing outside of a collaborative edition service.