Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12

From version 215.1
edited by mmorgan
on 2023/08/23 22:21
Change comment: There is no comment for this version
To version 222.1
edited by mmorgan
on 2023/10/23 17:25
Change comment: There is no comment for this version

Summary

Details

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2 +=== **Maintenance affecting most EBRAINS services (2023-10-25)** ===
3 +
4 +On Oct 25 2023, the CSCS site is performing site-wide maintenance which will also affect their network and/or the OpenStack servers. All of the EBRAINS core services will be shutdown in advance of this maintenance. This includes the EBRAINS Collaboratory IAM service which provides single sign-on to all EBRAINS services. A few EBRAINS services not requiring user authentication and not hosted at CSCS might remain active, most significantly the EBRAINS web portal. Service providers are responsible for stopping and restarting their services.
5 +
6 +The services will remain down for several hours. EBRAINS AISBL will restart the core services it is responsible for as soon as the green light is given by CSCS. This is expected to be around 12:00 CEST.
7 +
8 +=== **Collaboratory IAM issue (2023-10-23) (Resolved)** ===
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11 +The IAM service was recently containerized. That Docker container uses an additional SSL certificate. This certificate expired and its automatic renewal was not yet functional. The certificate has been manually updated and its automatic renewal has been prioritized.
12 +
13 +=== **Collaboratory Drive issue (2023-10-13) (Resolved)** ===
14 +
15 +An issue with the upgrade of the OS on the Drive server encountered an error and is preventing the Drive from functioning correctly. We are working to resolve this as soon as possible and will update this page with more information when we can.
16 +
17 +
18 +**UPDATE**: The upgrade of the OS has been completed and access to the Drive has been restored.
19 +
20 +=== **Collaboratory IAM issue (2023-09-08)** ===
21 +
22 +An issue was discovered after the upgrade of IAM which prevents users from accessing their account page. As such, the version of keycloak is being rolled back to the version in use before the release. We apologise for any inconvenience this has caused and will perform the update at a later stage.
23 +
24 +=== **Collaboratory Drive issue (2023-08-31)** ===
25 +
26 +Renaming an Office file in the Collaboratory Drive while that file is open in an Office session for collaborative editing can cause data loss. Before renaming a file, users should:
27 +
28 +* open the file in Office
29 +* wait to be the only user in the Office session (see the list of users at top right)
30 +* click on the disk icon to force a save (icon is at top left)
31 +* in the Drive, rename the file checking no user enters the Office session
32 +* close the Office session checking no user enters the Office session
33 +
34 +We are looking into how this issue can be fixed.
35 +
1 1  === **Collaboratory Lab issue (2023-08-22) (Resolved)** ===
2 2  
3 3  The Collaboratory Lab had an issue with its instance running at CSCS. EBRAINS users are invited to select the JSC server instead when starting up the Lab.