Summary

• Page properties (2 modified, 0 added, 0 removed)

Details

Page properties

Author

...	...	@@ -1,1 +1,1 @@
1		-XWiki.mmorgan
	1	+XWiki.hbpadmin

Content

...	...	@@ -1,17 +1,30 @@
1		-=== **Maintenance affecting most EBRAINS services (2023-10-25)** ===
	1	+(% class="wikigeneratedid" %)
	2	+=== **Unable to upload files to the Bucket (20**23-11-20) ===
2	2
	4	+Bucket uploads are currently experiencing issues. During our investigationg it seems to be an issue with uploading the files to the CSCS Swift storage container that is preventing our system from working. We have raised the issue with CSCS engineers and hope to resolve this issue soon.
	5	+
	6	+=== **Maintenance affecting most EBRAINS services (2023-10-25) (Resolved)** ===
	7	+
3	3	On Oct 25 2023, the CSCS site is performing site-wide maintenance which will also affect their network and/or the OpenStack servers. All of the EBRAINS core services will be shutdown in advance of this maintenance. This includes the EBRAINS Collaboratory IAM service which provides single sign-on to all EBRAINS services. A few EBRAINS services not requiring user authentication and not hosted at CSCS might remain active, most significantly the EBRAINS web portal. Service providers are responsible for stopping and restarting their services.
4	4
5	5	The services will remain down for several hours. EBRAINS AISBL will restart the core services it is responsible for as soon as the green light is given by CSCS. This is expected to be around 12:00 CEST.
6	6
7		-(% style="color:#3498db" %)UPDATE:
	12	+UPDATE #1:
8	8
9		-(% style="color:#3498db" %)The maintenance on OpenStack and the network at CSCS has been completed shortly before noon. The EBRAINS AISBL team has restarted all the production services it is responsible for, except for the EBRAINS Forum which we are still working on. Service providers are invited to reboot/check the status of their services. The supercomputing resources at CSCS are still stopped for maintenance.
	14	+The maintenance on OpenStack and the network at CSCS has been completed shortly before noon. The EBRAINS AISBL team has restarted all the production services it is responsible for. Service providers are invited to reboot/check the status of their services. The supercomputing resources at CSCS are still stopped for maintenance until later this afternoon.
10	10
11		-(% style="color:#3498db" %)12:45 CEST: The OKD servers are down again. The Collaboratory Lab and other services running on OKD are not available for the time being.
	16	+One of the NGINX proxies of the OKD had issues restarting. Those have been resolved. OKD and the Collaboratory Lab are up again.
12	12
13		-(% style="color:#3498db" %)Users can(%%) [[open support tickets>>https://ebrains.eu/support]] (% style="color:#3498db" %)if they identify any problem on the platform.
	18	+Users can [[open support tickets>>https://ebrains.eu/support]] if they identify any problem on the platform.
14	14
	20	+(% style="color:#3498db" %)UPDATE #2:
	21	+
	22	+(% style="color:#3498db" %)All production services and most integration services should be running again. OKD INT still has issues with one of its VMs. CSCS is working on recovering it.
	23	+
	24	+(% style="color:#3498db" %)UPDATE #3:
	25	+
	26	+(% style="color:#3498db" %)All production and integration services are running again.
	27	+
15	15	=== **Collaboratory IAM issue (2023-10-23) (Resolved)** ===
16	16
17	17	(% class="wikigeneratedid" %)