Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 235.1
edited by hbpadmin
on 2024/04/19 14:21
Change comment: There is no comment for this version
To version 234.1
edited by hbpadmin
on 2024/04/19 14:19
Change comment: There is no comment for this version

Summary

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1 1  === **Upgrade of Support (Zammad) service (2024-04-19)** ===
2 2  
3 3  The EBRAINS support system will be undergoing an extensive upgrade occuring over the weekend starting the 19th April. As such, any support issues raised during this time frame may not be recorded in the system. If you do not recieve a reply after attempting to open a ticket, please try again on Monday, when service is expected to be restored. Thank you for your patience and understanding.
4 4  
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6 -For anything urgent that cannot wait until Monday, please email paul.chaney@ebrains.eu
7 -
8 8  === **Upgrade of IAM service (2024-02-16)(Released)** ===
9 9  
10 10  The Collaboratory IAM will be upgraded to the latest version. This means the IAM service will be down for up to an hour.