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Last modified by hbpadmin on 2025/01/09 12:12
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... ... @@ -1,35 +1,36 @@ 1 -(% class="wikigeneratedid" %) 2 -=== Collaboratory Lab restart ( 15-06-2021) === 1 +=== **Collaboratory 1 shutdown (2021-09-02)** === 3 3 4 - TheCollaboratorylabwillbe restartedfor thepurposeofchangingafewkgroundconfigurations.3 +Collaboratory 1 is shutting down Wednesday September 8th. As such, please ensure you have [[migrated>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Migrate%20your%20data/]] your data to Collaboratory 2. You can view our [[handy guide>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Overview/]] on what data is migrated by our tools, as well as what is not covered by the semi-automated tools. 5 5 5 +If you follow the above links, you will also find recorded migrathons, where you can find a lot of information to help you migrate your data. If you encounter any issues or problems while migrating your data, please contact [[EBRAINS support>>https://ebrains.eu/support/]] and we will get back to you as soon as possible. 6 6 7 - ===Driveissue(Resolved)===7 +NOTE: You are currently viewing Collaboratory 2, which will not be shut down. 8 8 9 -There is currently an issue that prevents the Drive option from appearing in new collabs. Although you can still create new collabs and can access all of the other functionality provided, you will not have access to the Drive by default. You can request a Drive be manually added to your collab via support. 10 -\\We apologise for any inconvenience this causes. 9 +=== **Openshift issues (2021-07-09) (Resolved)** === 11 11 11 +The Openshift service has gone down. As the Collaboratory Lab and the Image service both rely on this service, they are currently unavailable. We are investigating this issue and it will be resolved as soon as possible. We apologise for any inconvenience caused. 12 12 13 - ===MaintenanceMonday7thJune8AM CEST===13 +**UPDATE 2021-07-12: **The issue seems to be with the Openstack servers. It is also affecting a few more VMs aside from the Openshift service. The infrastructure team is looking into it. 14 14 15 -A llservicesprovidedbyvirtualmachinesrunningon OpenstackandOpenshift at CSCS will be downforthepreparation of theew updated Openstack server.15 +**UPDATE 2021-07-12: **The Openstack issue has been fixed. Services should be back up and running. Thank you for your patience. 16 16 17 - Thiswill include all ofCollaboratory1and 2, the Swift objectstorage, the EBRAINS authentication among many others. The following services will notbeaffected: HBP and EBRAINS web servers, supercomputingservices, and services running on the 4 other Fenix sites(unless they depend on one of the above services).17 +=== **Collaboratory Lab restart (2021-06-15)** === 18 18 19 -The intervention is expected to fit within a time window of 3.5 hours. If it is shorter, theCollaboratory willcomeback up witha"Maintenance completed"banner.Thereis a smallriskthatthe interventionmayexceed3.5 hours.19 +The Collaboratory lab will be restarted for the purpose of changing a few background configurations. 20 20 21 -=== EBRAINSservicestechnical difficulties===21 +=== **Collaboratory User Group (UG) meeting** === 22 22 23 -Most EBRAINS services are currently experiencing technical difficulties. Please bear with us as we work on resolving these issues. This involves Collaboratory 1, Collaboratory 2 and other EBRAINS services. 24 -\\The issues occurring at the moment are the result of unexpected network issues due to network maintenance ongoing at CSCS. 25 - 26 -=== Collaboratory User Group (UG) meeting === 27 - 28 28 The UG meeting is a great way to stay informed about recent and upcoming changes to the Collaboratory as well as making your voice and ideas heard directly by the developers. If you are interested in attending this meeting, or know someone who is interested, please feel free[[ to join these meetings>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-user-group/Joining%20the%20group/]] 29 29 30 30 If you would like to see new features or feel certain functionality is required to improve the Collaboratory, please [[join the Collaboratory user group>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-user-group/Joining%20the%20group/]], once joined, please do not hesitate to [[make your suggestions>>https://drive.ebrains.eu/lib/aac38e36-4bd9-48ee-9ae6-b876a65028aa/file/Collaboratory%20User%20Group%20-%20Suggestion%20box.docx]]. 31 31 32 32 28 +=== **Drive issue (Resolved 2021-06-14)** === 29 + 30 +There is currently an issue that prevents the Drive option from appearing in new collabs. Although you can still create new collabs and can access all of the other functionality provided, you will not have access to the Drive by default. You can request a Drive be manually added to your collab via support. 31 +\\We apologise for any inconvenience this causes. 32 + 33 + 33 33 === **Drive issue (Solved)** === 34 34 35 35 Users have reported issues trying to access the drive. This is something we are aware of and trying to fix as soon as possible. This issue seems to be an Openshift problem.