Changes for page Announcements
Last modified by hbpadmin on 2025/01/09 12:12
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... ... @@ -1,9 +1,34 @@ 1 +(% class="wikigeneratedid" %) 2 +=== **Infrastructure failure on 2021-10-04** === 3 + 4 +A failure on the Openstack infrastructure at the Fenix site which hosts most of our services has brought down many EBRAINS service this morning before 9 AM CEST. A second event later in the morning at the same Fenix site brought down most other services. The infrastructure was brought back online in the afternoon and we have been reactivating services as quickly as possible. Some issues are still being addressed at the infrastructure level. 5 + 6 +We apologize for the inconvenience and thank all users for their understanding. 7 + 8 +=== **SSL Certificates expiring September 30th** === 9 + 10 +Our SSL certificates are produced by Let's Encrypt. One of their root certificates is expiring on September 30. This may cause issues for access to API services, especially from older browsers. You can find more information about these changes at the following links : 11 + 12 +* [[https:~~/~~/letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/>>url:https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/]] 13 +* [[https:~~/~~/letsencrypt.org/certificates/>>url:https://letsencrypt.org/certificates/]] 14 + 15 +As mentioned in the above links, if you are using one of our APIs, you should take the following steps to prevent issues: 16 + 17 +* You must trust ISRG Root X1 (not just DST Root CA X3) 18 +* If you use OpenSSL, you must have version 1.1.0 or later 19 + 20 +If you access our services via a browser, please ensure that you are using a modern browser, you can find more information here : [[https:~~/~~/letsencrypt.org/docs/certificate-compatibility/>>url:https://letsencrypt.org/docs/certificate-compatibility/]] 21 + 22 +If you are using an older device, you may no longer be able to access our services correctly, for a list of non-compatible devices please see [[https:~~/~~/letsencrypt.org/docs/certificate-compatibility/>>url:https://letsencrypt.org/docs/certificate-compatibility/]]. 23 + 1 1 === **Collaboratory 1 shutdown (2021-09-02)** === 2 2 3 -Collaboratory 1 is shutting down thisThursday. As such, please ensure you have [[migrated>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Migrate%20your%20data/]] your data to Collaboratory 2. You can view our [[handy guide>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Overview/]] on what data is migrated by our tools, as well as what is not covered by the semi-automated tools.26 +Collaboratory 1 is shutting down Wednesday September 8th. As such, please ensure you have [[migrated>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Migrate%20your%20data/]] your data to Collaboratory 2. You can view our [[handy guide>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Overview/]] on what data is migrated by our tools, as well as what is not covered by the semi-automated tools. 4 4 5 5 If you follow the above links, you will also find recorded migrathons, where you can find a lot of information to help you migrate your data. If you encounter any issues or problems while migrating your data, please contact [[EBRAINS support>>https://ebrains.eu/support/]] and we will get back to you as soon as possible. 6 6 30 +NOTE: You are currently viewing Collaboratory 2, which will not be shut down. 31 + 7 7 === **Openshift issues (2021-07-09) (Resolved)** === 8 8 9 9 The Openshift service has gone down. As the Collaboratory Lab and the Image service both rely on this service, they are currently unavailable. We are investigating this issue and it will be resolved as soon as possible. We apologise for any inconvenience caused.