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2		-=== **Infrastructure failure on 2021-10-04** ===
	1	+=== **Collaboratory Lab restart ( 15-06-2021)** ===
3	3
4		-A failure on the Openstack infrastructure at the Fenix site which hosts most of our services has brought down many EBRAINS service this morning before 9 AM CEST. A second event later in the morning at the same Fenix site brought down most other services. The infrastructure was brought back online in the afternoon and we have been reactivating services as quickly as possible. Some issues are still being addressed at the infrastructure level.
	3	+The Collaboratory lab will be restarted for the purpose of changing a few background configurations.
5	5
6		-We apologize for the inconvenience and thank all users for their understanding.
	5	+=== **Maintenance Monday 7th June 8AM CEST** ===
7	7
8		-=== **SSL Certificates expiring September 30th** ===
	7	+All services provided by virtual machines running on Openstack and Openshift at CSCS will be down for the preparation of the new updated Openstack server.
9	9
10		-Our SSL certificates are produced by Let's Encrypt. One of their root certificates is expiring on September 30. This may cause issues for access to API services, especially from older browsers. You can find more information about these changes at the following links :
	9	+This will include all of Collaboratory 1 and 2, the Swift object storage, the EBRAINS authentication among many others. The following services will not be affected: HBP and EBRAINS web servers, supercomputing services, and services running on the 4 other Fenix sites (unless they depend on one of the above services).
11	11
12		-* [[https:~~/~~/letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/>>url:https://letsencrypt.org/docs/dst-root-ca-x3-expiration-september-2021/]]
13		-* [[https:~~/~~/letsencrypt.org/certificates/>>url:https://letsencrypt.org/certificates/]]
	11	+The intervention is expected to fit within a time window of 3.5 hours. If it is shorter, the Collaboratory will come back up with a "Maintenance completed" banner. There is a small risk that the intervention may exceed 3.5 hours.
14	14
15		-As mentioned in the above links, if you are using one of our APIs, you should take the following steps to prevent issues:
	13	+=== **EBRAINS services technical difficulties** ===
16	16
17		-* You must trust ISRG Root X1 (not just DST Root CA X3)
18		-* If you use OpenSSL, you must have version 1.1.0 or later
	15	+Most EBRAINS services are currently experiencing technical difficulties. Please bear with us as we work on resolving these issues. This involves Collaboratory 1, Collaboratory 2 and other EBRAINS services.
	16	+\\The issues occurring at the moment are the result of unexpected network issues due to network maintenance ongoing at CSCS.
19	19
20		-If you access our services via a browser, please ensure that you are using a modern browser,  you can find more information here : [[https:~~/~~/letsencrypt.org/docs/certificate-compatibility/>>url:https://letsencrypt.org/docs/certificate-compatibility/]]
21		-
22		-If you are using an older device, you may no longer be able to access our services correctly, for a list of non-compatible devices please see [[https:~~/~~/letsencrypt.org/docs/certificate-compatibility/>>url:https://letsencrypt.org/docs/certificate-compatibility/]].
23		-
24		-=== **Collaboratory 1 shutdown (2021-09-02)** ===
25		-
26		-Collaboratory 1 is shutting down Wednesday September 8th. As such, please ensure you have [[migrated>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Migrate%20your%20data/]]  your data to Collaboratory 2. You can view our [[handy guide>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-migration/Tutorial/Overview/]] on what data is migrated by our tools, as well as what is not covered by the semi-automated tools.
27		-
28		-If you follow the above links, you will also find recorded migrathons, where you can find a lot of information to help you migrate your data. If you encounter any issues or problems while migrating your data, please contact [[EBRAINS support>>https://ebrains.eu/support/]] and we will get back to you as soon as possible.
29		-
30		-NOTE: You are currently viewing Collaboratory 2, which will not be shut down.
31		-
32		-=== **Openshift issues (2021-07-09) (Resolved)** ===
33		-
34		-The Openshift service has gone down. As the Collaboratory Lab and the Image service both rely on this service, they are currently unavailable. We are investigating this issue and it will be resolved as soon as possible. We apologise for any inconvenience caused.
35		-
36		-**UPDATE 2021-07-12: **The issue seems to be with the Openstack servers. It is also affecting a few more VMs aside from the Openshift service. The infrastructure team is looking into it.
37		-
38		-**UPDATE 2021-07-12: **The Openstack issue has been fixed. Services should be back up and running. Thank you for your patience.
39		-
40		-=== **Collaboratory Lab restart (2021-06-15)** ===
41		-
42		-The Collaboratory lab will be restarted for the purpose of changing a few background configurations.
43		-
44	44	=== **Collaboratory User Group (UG) meeting** ===
45	45
46	46	The UG meeting is a great way to stay informed about recent and upcoming changes to the Collaboratory as well as making your voice and ideas heard directly by the developers. If you are interested in attending this meeting, or know someone who is interested, please feel free[[ to join these meetings>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-user-group/Joining%20the%20group/]]
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48	48	If you would like to see new features or feel certain functionality is required to improve the Collaboratory, please [[join the Collaboratory user group>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-user-group/Joining%20the%20group/]], once joined, please do not hesitate to [[make your suggestions>>https://drive.ebrains.eu/lib/aac38e36-4bd9-48ee-9ae6-b876a65028aa/file/Collaboratory%20User%20Group%20-%20Suggestion%20box.docx]].
49	49
50	50
51		-=== **Drive issue (Resolved 2021-06-14)** ===
	25	+=== **Drive issue (Resolved 14-06-2021)** ===
52	52
53	53	There is currently an issue that prevents the Drive option from appearing in new collabs. Although you can still create new collabs and can access all of the other functionality provided, you will not have access to the Drive by default. You can request a Drive be manually added to your collab via support.
54	54	\\We apologise for any inconvenience this causes.