Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 87.1
edited by mmorgan
on 2021/11/04 01:08
Change comment: There is no comment for this version
To version 90.1
edited by mmorgan
on 2021/11/05 12:34
Change comment: There is no comment for this version

Summary

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2 2  === **Technical difficulties on the Drive (2021-11-03)** ===
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4 4  The Drive has experienced some technical difficulties over the past weeks caused by multiple issues.
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12 12  * Review of the backup procedures on the Drive server which will be extended to all EBRAINS services which we manage.
13 13  * Request notification from the underlying infrastructure when service accounts reach the limit imposed by their storage quota.
14 14  * Improve the identification of production servers to reduce the risk of the operations team misidentifying which servers are running production service.
14 +* Improve our procedure for communication about such incidents.
15 15  
16 -We hope to have the Drive service up again sometime Thursday Nov 4.
16 +(% style="color:#16a085" %)**The Drive service is up again. We have recovered all the data that we could. The Drive is working normally again. We will be performing a Drive upgrade ASAP. check the Wiki banner for more information.**
17 17  
18 18  Additionally, the Collaboratory team will be looking into mirroring services onto more than one Fenix site to reduce down time when incidents occur. This task will be more challenging for some services than for others; it might not be materially feasible for some services, but we will be analysing possibilities for each Collaboratory service.
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