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	1	+=== **Maintenance of multiple services (2021-11-11 to 2021-11-19)** ===
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	3	+We are migrating the last of our services away from an old cloud infrastructure. The services will be taken down either on Wednesday November 17 from 8:00 CET for up to 12 hours. We will provide finer time information if possible.
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	5	+
	6	+The services which will be taken down include:
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	8	+* Collaboratory Bucket
	9	+* Knowledge Graph Search and API
	10	+* OpenShift servers which includes:
	11	+** Collaboratory Lab,
	12	+** image service,
	13	+** atlas viewers,
	14	+** simulation services (NEST desktop, TVB, Brain Simulation Platform)
	15	+
	16	+The following services may also be brought down on the same days or at some other time before Friday November 19:
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	18	+* EBRAINS Docker registry,
	19	+* the Forum linked from the Collaboratory Wiki,
	20	+* the Education website.
	21	+
	22	+We apologize for the inconvenience. We strive to make interruptions as short as possible.
	23	+
1	1	=== **Technical difficulties on the Drive (2021-11-03)** ===
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3	3	The Drive has experienced some technical difficulties over the past weeks caused by multiple issues.
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11	11	* Review of the backup procedures on the Drive server which will be extended to all EBRAINS services which we manage.
12	12	* Request notification from the underlying infrastructure when service accounts reach the limit imposed by their storage quota.
13	13	* Improve the identification of production servers to reduce the risk of the operations team misidentifying which servers are running production service.
	37	+* Improve our procedure for communication about such incidents.
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15	15	(% style="color:#16a085" %)**The Drive service is up again. We have recovered all the data that we could. The Drive is working normally again. We will be performing a Drive upgrade ASAP. check the Wiki banner for more information.**
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