Changes for page Announcements

Last modified by hbpadmin on 2025/01/09 12:12
From version 94.1
edited by mmorgan
on 2021/11/17 19:42
Change comment: There is no comment for this version
To version 89.1
edited by mmorgan
on 2021/11/04 14:18
Change comment: There is no comment for this version

Summary

Details

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Content
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1 -=== **Maintenance of multiple services (2021-11-11 to 2021-11-19)** ===
2 -
3 -We are migrating the last of our services away from an old cloud infrastructure. The services will be taken down either on Wednesday November 17 from 8:00 CET for up to 12 hours.
4 -
5 -We are facing issues with the recovery of some services on the new cloud infrastructure. At this point the issues seem to be linked to a network problem.
6 -
7 -The services which will be taken down include:
8 -
9 -* Collaboratory Bucket (% style="color:#2ecc71" %)**DONE**
10 -* Knowledge Graph Search and API (% style="color:#e74c3c" %)**ONGOING**
11 -* OpenShift servers which includes: (% style="color:#e74c3c" %)**ONGOING**
12 -** Collaboratory Lab,
13 -** image service,
14 -** atlas viewers,
15 -** simulation services (NEST desktop, TVB, Brain Simulation Platform)
16 -
17 -The following services may also be brought down on the same days or at some other time before Friday November 19:
18 -
19 -* EBRAINS Docker registry, (% style="color:#2ecc71" %)**DONE**
20 -* the Forum linked from the Collaboratory Wiki, (% style="color:#2ecc71" %)**DONE** (may have login issues)
21 -* the Education website. (% style="color:#2ecc71" %)**DONE**
22 -
23 -We apologize for the inconvenience. We strive to make interruptions as short as possible.
24 -
25 25  === **Technical difficulties on the Drive (2021-11-03)** ===
26 26  
27 27  The Drive has experienced some technical difficulties over the past weeks caused by multiple issues.
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35 35  * Review of the backup procedures on the Drive server which will be extended to all EBRAINS services which we manage.
36 36  * Request notification from the underlying infrastructure when service accounts reach the limit imposed by their storage quota.
37 37  * Improve the identification of production servers to reduce the risk of the operations team misidentifying which servers are running production service.
38 -* Improve our procedure for communication about such incidents.
39 39  
40 40  (% style="color:#16a085" %)**The Drive service is up again. We have recovered all the data that we could. The Drive is working normally again. We will be performing a Drive upgrade ASAP. check the Wiki banner for more information.**
41 41