Wiki source code of Announcements

Version 54.1 by hbpadmin on 2021/04/29 12:23

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hbpadmin 43.1 1 === **Drive issue** ===
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hbpadmin 47.1 3 Users have reported issues trying to access the drive. This is something we are aware of and trying to fix as soon as possible. This issue seems to be an Openshift problem.
hbpadmin 43.1 4
hbpadmin 47.1 5 Until this is resolved, users will have issues accessing any functionality that requires Drive access. This mainly concerns the Lab and to a less extant, any service that requires access to the drive.
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hbpadmin 53.1 7 **Potential fix: **We believe we have identified the issue and will be bringing the Lab service down for up to an hour at 10pm CEST on April 28th as we attempt to deploy this fix. All current Notebooks will be killed during this downtime. - Unfortunately this fix has not worked and we are looking at other solutions at the moment.
hbpadmin 50.1 8
hbpadmin 54.1 9 **Potential fix 2: **We have another small release that should fix the issue at 13:30 CEST Today. All currently running notebooks will be killed during this downtime.
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hbpadmin 43.1 11 We apologise for any inconvenience this has caused
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hbpadmin 45.1 13 === **Collaboratory 2 release (2021-04-28)** ===
chaney08 38.1 14
hbpadmin 51.1 15 **Due to the problem described in the "Drive issue" announcement, the Collaboratory release was delayed from 27th April to the 28th April**
hbpadmin 45.1 16
chaney08 38.1 17 **Collaboratory.Wiki**
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19 * The new "Bucket" menu is now available in all collabs
chaney08 42.1 20 * Various UI fixes.
21 * Collapsible macro styles have been updated.
22 * Fixed some issues with our Search functionality.
chaney08 38.1 23 * Favourite collabs API has been developed for future integration into the UI.
24 * Added a report button to collabs, you can now report unused or inappropriate collabs.
chaney08 42.1 25 * Issue for some users getting permission denied messages when they should not has been resolved.
chaney08 38.1 26
hbpadmin 49.1 27 **Due to team members being on vacation, the Collaboratory.Lab release will instead go ahead on Monday 3rd May.**
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chaney08 38.1 29 **Collaboratory.Lab**
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chaney08 42.1 31 * Nueron installation has been fixed and updated to latest version.
chaney08 38.1 32 * The "Copy shareable link" button should now work without manual intervention.
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chaney08 35.1 34 === **Collaboratory 2 release (2021-04-13)** ===
hbpadmin 29.1 35
chaney08 35.1 36 **Collaboratory.Wiki**
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chaney08 37.1 38 * The new "Bucket" menu will be available in every new collab created, and will be rolled out to existing collab's in the coming days.
chaney08 36.1 39 * Users logged into the wiki, should now automatically be logged into the lab in an iFrame instead of needing to login again.
chaney08 35.1 40
41 === **Collaboratory 2 release (2021-03-30)** ===
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hbpadmin 29.1 43 The release going ahead on the 30th March will contain numerous upgrades and fixes throughout the Collaboratory Drive, Wiki and Lab.
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hbpadmin 31.1 45 **Collaboratory.Drive**
chaney08 30.1 46
hbpadmin 31.1 47 * Incorrect name formats are now automatically fixed
48 * Improvements to Automated tests.
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50 **Collaboratory.Lab**
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52 * Current Notebook image was rebuilt with extra extensions.  These are :  nbgitpuller,ipywidgets, jupyterlab-plotly, jupyter-matplotlib
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hbpadmin 32.1 54 **Collaboratory.Wiki**
hbpadmin 31.1 55
56 * The "Favourite" button was moved to the top right of a collab page.
hbpadmin 33.1 57 * New API added, this will allow users to get the Collab(CollabObject) via the DriveId - [[More information>>https://wiki.ebrains.eu/bin/view/Collabs/the-collaboratory/Technical%20documentation/For%20Developers/Collaboratory%20API/]]
hbpadmin 31.1 58 * Highlighted Collabs is now a responsive design.
59 * Improvements to Automated tests.
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hbpadmin 34.1 61 Note: This release will cause all running containers to be reset.
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hbpadmin 27.1 63 === Collaboratory User Group (UG) meeting ===
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hbpadmin 28.1 65 The UG meeting is a great way to stay informed about recent and upcoming changes to the Collaboratory as well as making your voice and ideas heard directly by the developers. If you are interested in attending this meeting, or know someone who is interested, please feel free[[ to join these meetings>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-user-group/Joining%20the%20group/]]
hbpadmin 27.1 66
mmorgan 19.1 67 === Wiki update (2021-03-02) ===
mmorgan 18.1 68
hbpadmin 23.1 69 As well as numerous bug fixes and small improvements to the Wiki, we are also upgrading the current version of XWiki(Version 10.11.9) to the most recent version of XWiki (Version 12.10.2). We are also adding a few fixes to its integration in the Wiki front end . A new feature was added: a new "Like" (Represented by a [[image:https://a.slack-edge.com/production-standard-emoji-assets/13.0/google-medium/2764-fe0f.png||alt=":heart:"]]) feature that is now available on Collab pages. For now, it can be used to show support and approval for any Collab page you like and use, in the future, we will be expanding upon this functionality. 
mmorgan 18.1 70
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hbpadmin 24.1 72 If you would like to see new features or feel certain functionality is required to improve the Collaboratory, please [[join the Collaboratory user group>>https://wiki.ebrains.eu/bin/view/Collabs/collaboratory-user-group/Joining%20the%20group/]], once joined, please do not hesitate to [[make your suggestions>>https://drive.ebrains.eu/lib/aac38e36-4bd9-48ee-9ae6-b876a65028aa/file/Collaboratory%20User%20Group%20-%20Suggestion%20box.docx]].
hbpadmin 20.1 73
hbpadmin 22.1 74
mmorgan 19.1 75 === EBRAINS ticketing system (2021-03-02) ===
mmorgan 18.1 76
77 (% class="wikigeneratedid" %)
78 The categories of tickets are being aligned to the description of [[services on the EBRAINS.eu website>>https://ebrains.eu/services/]]. We are using this opportunity to also upgrade the ticketing system to a more recent version.
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mmorgan 19.1 81 === OnlyOffice license issue ===
hbpadmin 17.1 82
83 We are aware that some users are getting issues when trying to use OnlyOffice similar to the following image~:
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mmorgan 18.1 85 [[image:1613726704318-340.png]].
hbpadmin 17.1 86
87 We are working on this issue and will have it fixed as soon as possible, thank you for your patience and we apologise for any inconvenience caused.
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mmorgan 19.1 90 === Collaboratory 2 release (2021-02-17) ===
hbpadmin 12.2 91
92 The release going ahead on 17th February has the following enhancements.
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95 1. Mounting a new "Shared" drive for the ability to easily share links from Seafile. So going forward, any links that need to be shared should be generated in the "Shared " drive. The original "/drive" will be kept so it does not break any of the already existing links.
hbpadmin 14.1 96 1. OnlyOffice is being upgraded to the latest version. This should solve the issue listed below in the "Files locked in the Drive " section. The section will remain temporarily until it is verified this issue is fully fixed.
hbpadmin 12.2 97 1. Seafile file system is being increased
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mmorgan 19.1 99 === Collaboratory 1 maintenance ===
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mmorgan 10.1 101 Collaboratory 1 services will be down from 18:00 CET [[(my timezone)>>https://everytimezone.com/s/4a9daa55]] Thursday Jan 7 for maintenance. The services are being re-hosted from the EPFL/BBP infrastructure to the Fenix infrastructure. The OIDC authentication service will be reactivated first (within 30 minutes); all other services will follow in the evening. Once the Collaboratory 1 services are back online, you may find that files added to the storage within the last days do not initially appear. This will be remedied overnight as we synchronize the storage. Thank you for your patience and understanding.
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103 As a reminder the Collaboratory 1 services are deprecated and will be shut down in September 2021.
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105 If you encounter issues with Collaboratory 1 after Friday 12:00 CET, please contact [[https:~~/~~/ebrains.eu/support>>url:https://ebrains.eu/support]]
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hbpadmin 11.1 107 (% class="wikigeneratedid" id="H" %)
hbpadmin 12.1 108 The re-hosting was completed on Thursday evening. Some services relying on the Collaboratory 1 may need to be restarted to take into account the new DNS entries. Please notify [[support>>https://ebrains.eu/support]] of any issues you identify.
mmorgan 10.1 109
hbpadmin 11.1 110
mmorgan 19.1 111 === SSL certificates (2020-12-04) ===
mmorgan 7.1 112
mmorgan 9.1 113 Our SSL Certificate provider (Let's Encrypt) has been using new certificates to sign our SSL certificates as described on their [[website>>https://letsencrypt.org/certificates]]. This requires updates on our servers and on your web browsers. The updates on your web browsers often go unnoticed by the user but in some cases your browser may inform you that it needs to fetch a new certificate. You can accept this safely; most browsers don't even mention it to the user.
mmorgan 7.1 114
115 Note that this is not the same as accepting an exception in your browser because of a bad certificate. Accepting such exceptions can put your data and credentials at risk of a person-in-the-middle attack.
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117 We believe we have addressed all the issues that may arise from this change in SSL certificates. If you experience any issue, especially when accessing EBRAINS APIs, don't hesitate to contact [[support>>https://ebrains.eu/support]].
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mmorgan 19.1 120 === Files locked in the Drive (2020-09-30) ===
mmorgan 1.1 121
mmorgan 4.1 122 A few users have reported issues in saving OnlyOffice edits to the Drive of a collab.
mmorgan 1.1 123
mmorgan 4.1 124 We are looking into this. At the time being, it seems that a small number of files are locked by the Drive which prevents OnlyOffice to update these files when they are edited online.
mmorgan 1.1 125
mmorgan 4.1 126 We are actively trying to correct the problem as promptly as possible.
mmorgan 1.1 127
mmorgan 4.1 128 ==== The temporary workaround ====
mmorgan 2.1 129
mmorgan 4.1 130 When you open a file in OnlyOffice:
mmorgan 1.1 131
mmorgan 4.1 132 1. check if other users are editing the same file. The count appears at the top right corner.
133 1. perform a trivial edit and save
134 1. if you are the only user with that file open, you can trust the presence/absence of a warning message from OnlyOffice
135 1. if multiple users have the file open simultaneously, you can:
136 11. choose to trust the first user who opened it to have checked, or
137 11. check in the Drive the timestamp of the file that you just saved
mmorgan 1.1 138
mmorgan 4.1 139 OnlyOffice will notify you when you try to save a file and the save fails. If that happens:
mmorgan 1.1 140
mmorgan 4.1 141 1. read the message
142 1. use File > Download as ... > docx or pptx or xlsx to save the file to your computer
143 1. close OnlyOffice. (% style="color:#e74c3c" %)**DO NOT KEEP LOCKED FILES OPEN IN ONLYOFFICE.**(%%) It would mislead others.
144 1. rename the file by adding (% style="color:#3498db" %)//**_UNLOCKED**//(%%) at the end of the filename, before the extension
145 1. upload the file with its new name
146 1. work on this new file
mmorgan 1.1 147
mmorgan 4.1 148 We apologize for the inconvenience and thank you for your understanding.
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150 The Collaboratory team