Subject
This memo presents what happens when an HBP user tries to login to a service which uses Collaboratory 2 authentication (e.g. https://wiki.ebrains.eu)
Case 1: User has an account in Collaboratory 1 but not in Collaboratory 2
Case 1.1: User has a personal (non-institutional) email, e.g. at gmail.com
When the user attempts to login, the login is rejected. This username is unknown in Collaboratory 2, and Collaboratory 1 authentication is not checked because it's an unauthorized email address in the Collaboratory 2 space.
Possible actions:
- The user registers for a new account by clicking "Getting Access" and uses an institutional email address. Or,
- The user asks Support to create exceptionally an account with a personal email and motivates the request.
Case 1.2: User has an institutional email, e.g. at epfl.ch
At first login, the user will have to verify the email address linked to the user account in order to login. Then they will have access to the Collaboratory.
Case 2 : User wants to register in Collab 2
Case 2.1: User has a personal (non-institutional) email, e.g. at gmail.com, or an institutional email that is not recognized, eg at acme.com.
Registration requires an institutional email, account request must be submitted to support.
Possible actions:
- If you think your institution should be authorized, contact support and we will review whether the institution should be added.
- Or make a motivated support request to be authorized to register with your personal email and with limited access right.
Case 2.2: User has an institutional email
You will be able to register in the Collaboratory, you will have 2 accounts created and 2 verification emails, one for the Collaboratory 2 at https://wiki.ebrains.eu/, and the very same account for the previous Collaboratory https://collab.humanbrainproject.eu/
note : You should use the old Collaboratory 1 only to access existing Collabs or contents. The old Collaboratory 1 is deprecated. Every new content Collab, file or notebook should be added to the new Collaboratory.