Wiki source code of Access to Collaboratory

Last modified by mmorgan on 2021/09/17 12:32
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1 == Subject ==
2
3 This memo is intended for users having trouble to connect to Collaboratory 2 services. It presents what happens when a user tries to login to a service which uses Collaboratory 2 authentication (e.g. [[https:~~/~~/wiki.ebrains.eu>>https://wiki.ebrains.eu]])
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5 === __**Case 1:** User has an account in Collaboratory 1 but not in Collaboratory 2__ ===
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7 ==== __**Case 1.1:**__ User has a personal (non-institutional) email, e.g. at gmail.com ====
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9 When the user attempts to login, the login is rejected. This username is unknown in Collaboratory 2, and Collaboratory 1 authentication is not checked because it's an unauthorized email address in the Collaboratory 2 space.
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11 [[image:Screenshot 2020-04-29 at 16.24.42.png||height="278" width="549"]]
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14 **Possible actions:**
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16 * The user registers for a new account by clicking "Getting Access" and uses an institutional email address. Or,
17 * The user asks Support to create exceptionally an account with a personal email and motivates the request.
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19 ==== __**Case 1.2:**__ User has an institutional email, e.g. at epfl.ch ====
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21 At first login, the user will have to verify the email address linked to the user account in order to login. Then they will have access to the Collaboratory 2 services.
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23 [[image:Screenshot 2020-04-29 at 16.33.11.png||height="311" width="702"]]
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25
26 === __**Case 2 :** User wants to register in Collaboratory 2__ ===
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28 ==== __**Case 2.1:**__ User has a personal (non-institutional) email, e.g. at gmail.com, or an institutional email that is not recognized, e.g. at acme.com. ====
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30 Registration requires an institutional email. Exceptions can be made and an account request must be submitted to support.
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32 [[image:1588614826519-874.png||height="201" width="711"]]
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35 **Possible actions:**
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37 * If you think your institution should be authorized, contact support and we will review whether the institution should be added.
38 * Or make a motivated request to support to register with your personal email.
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40 ==== __**Case 2.2:**__ User has an institutional email ====
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42 You will be able to register in the Collaboratory 2, you will have 2 accounts created and 2 verification emails, one for the Collaboratory 2 at [[https:~~/~~/wiki.ebrains.eu/>>url:https://wiki.ebrains.eu/]], and the very same account for Collaboratory 1 at [[https:~~/~~/collab.humanbrainproject.eu/>>url:https://collab.humanbrainproject.eu/#/collab/]]
43
44 === Collaboratory 1 is deprecated ===
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46 Avoid creating new content in Collaboratory 1; it is deprecated. New collabs, files and notebooks should be added to Collaboratory 2 at [[https:~~/~~/wiki.ebrains.eu/>>url:https://wiki.ebrains.eu/]]. New services should request user authentication from Collaboratory 2 as well.
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48 Plans are to assist collab administrators to migrate content from Collaboratory 1 to Collaboratory 2, and to shut off Collaboratory 1 by __**September 2021**__.
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